Site Reliability Engineer
Listed on 2026-07-31
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IT/Tech
Systems Engineer, Cloud Computing: Infrastructure & Operations, IT Support, SRE/Site Reliability
Site Reliability Engineer
Genesis
10 is currently seeking a Site Reliability Engineer for a contract position with a Global Financial Institution located in Plano, TX. This is a 12 month contract opportunity.
This role requires a strong IT professional focused on establishing and improving monitoring to measure end-to-end performance and end-user availability of systems. As part of this role, the person will primarily be responsible for supporting production or operations of critical applications. They will ensure the application's operational readiness by evaluating its performance, reliability, scale, resiliency, and observability while partnering with business and operations teams to develop technical monitoring requirements.
Responsibilities:- As part of the SRE team, perform full stack triaging of alerts and engage other engineers to identify the root cause of application performance and stability issues
- Work with stakeholders such as product owners to define service level objectives (SLOs) for application features and services
- Track performance against SLOs in partnership with development teams or other stakeholders, and ensure systems continue to meet SLOs over time
- Design and develop dashboards and reports to communicate key metrics
- Identify opportunities to improve alerting posture and create/update alerts accordingly
- Work closely with the Engineering team to understand application architecture and perform Single point of failure analysis and create scenarios for testing resiliency of the application
- Create/derive NFR/Workload model and ensure performance and resiliency is considered early in the SDLC
- Execute performance/chaos tests, analyze using APM and other tools to identify performance and stability issues
- Document any findings/analysis/results, communicate and present to stakeholders
- Perform analytics on previous incidents to understand root causes and use automation to reduce the probability and/or impact of problem recurrence
- Demonstrate proficiency with Dev Ops tools, JIRA, Service Now, MS Project and perform tasks using the tools
- 8 - 10 years of information technology experience with 6 years working on a Dev Ops, SRE, or performance engineering team
- Experienced in triaging production issues using APM tools such as Dynatrace, App Dynamics, or New Relic and log aggregation tools such as Splunk, ELK, etc.
- Technical expertise across multiple technology areas and the ability to diagnose complex issues
- Strong experience in Java and Front-end development (UI and UX) (React JS, Angular)
- Experience with Apache/Tomcat Middleware and Java/RESTful services framework (Mulesoft is a plus)
- Backend Database experience is a must
- Oracle, SQL Server, Hadoop - Strong Python, UNIX, Wintel, Perl/Shell scripting
- Strong experience working with CI/CD tools
- Bitbucket, JFrog Artifactory, Jenkins, Terraform/Packer, Ansible - Experience working with Business and Technical leaders to develop KPIs for application monitoring
- Experience with SRE concepts like SLI/SLOs and error budgets and working with developers to track and improve them on a continuous basis
- College Degree or Higher or equivalent work experience
- Great soft skills – People and communications skills are essential
- Good proficiency in system, network, security and database operations, protocols, and industry standard technologies
- Experience with tools such as Tanium, Artifactory, BMC True Sight Orchestration
- Experience in command line interfaces (CLI), third party APIs and integration
- Experience in server administration with Red Hat Enterprise Linux and Windows Server
- Good understanding of developing fault tolerant solutions and knowledge in horizontal scaling and resiliency/HA
- Ability to juggle competing priorities and adapt to changes in project scope
- Experience with the Agile/Scrum methodology
- Strong debugging and troubleshooting skills
Pay range: $63.68 - $71.68 per hour
Only candidates available and ready to work directly as Genesis
10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply!
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