Systems Administrator 2

About Strong Mind

Strong Mind is a remote-first education and technology company on a mission to transform learning for students, families, and educators across the country. For more than 25 years, we’ve partnered with schools and districts to deliver innovative, student-centered learning experiences powered by technology, compassion, and bold thinking.

Systems Administrator 2

Hybrid (Chandler, AZ)

Infrastructure Manager

Exempt | Full-Time

Strong Mind is a remote-first education and technology company on a mission to transform learning for students, families, and educators across the country. For more than 25 years, we’ve partnered with schools and districts to deliver innovative, student-centered learning experiences powered by technology, compassion, and bold thinking.

We believe education should be flexible, human, and built for real life. That belief shapes how we design our products, support our partners, and work together as a team. At Strong Mind, you’ll find smart people doing meaningful work, a culture rooted in trust and accountability, and leaders who genuinely care about both outcomes and people.

You’ll be part of the Information Services team, working closely with IT Operations, Help Desk, Engineering and Platform, Security and Compliance, People Success, Facilities, and the schools we support, including Primavera, Valor Preparatory Academy, and American Virtual Academy.

The Information Services team is responsible for supporting the technology, systems, infrastructure, and security tools that employees and school staff rely on every day. In this role, you’ll serve as a senior technical resource, owning key platforms and helping establish the standards that keep our technology environment secure, reliable, and efficient.

The team culture is collaborative, solutions-oriented, and focused on continuous improvement. You’ll have opportunities to take ownership of complex technical challenges, mentor teammates, improve systems through automation, and help shape how our technology environment evolves.

As a Systems Administrator 2, you’ll be the senior technical problem solver on the IT team below the IT Operations Manager. You’ll go beyond administering established systems—you’ll help design solutions, establish technical standards, and take end-to-end ownership of critical platforms.

Your work will directly impact the employees and school teams who rely on Strong Mind’s technology every day. You’ll help ensure our identity, endpoint, network, telephony, and security environments are secure, reliable, well-documented, and increasingly automated.

You’ll also play an important role in our AI-forward organization by using approved AI tools to improve automation, documentation, and analysis while helping the broader team adopt these tools responsibly and effectively.

• Own corporate identity administration, including directory and account architecture, groups, roles, licensing, conditional access, and multifactor authentication.
• Manage endpoint environments across Windows, macOS, and ChromeOS, including configuration, compliance, patching, application deployment, imaging, and device management.
• Administer corporate network infrastructure, including firewalls, routing, wireless, VLANs, DNS, DHCP, certificates, and remote access.
• Manage cloud telephony and contact center configurations, as well as physical security and access control systems in partnership with Facilities.
• Operate endpoint protection and email security platforms, investigate alerts, and remediate security findings.
• Automate recurring administrative tasks using scripting and maintain runbooks, standard operating procedures,…