Production Support

Our client, a leading organization in the financial services industry, is seeking a Production Support professional to join their team. As a Production Support, you will be part of the Operations Department supporting the Technology Support Team. The ideal candidate will have problem-solving skills, adaptability, and effective communication skills, which will align successfully in the organization.

• Running the day-to-day operations of the technology platform (Informtica/Datastage).
• Identifying possible production issues, creating incident tickets, and communicating with development and business teams.
• Supporting incident, problem management, and release support activities.
• Monitoring application performance and troubleshooting technical issues.
• Collaborating with infrastructure and testing teams for releases and upgrades.

• 5+ years of relevant IT experience in Production Support, ITIL, or related fields.
• Proficiency with Informatica/Datastage, Splunk, Dynatrace, and scripting skills in Unix and Windows environments.
• Experience with Oracle, DB2, and PL/SQL query performance tuning.
• Knowledge of event-driven and schedule-driven batch processes.
• Strong communication skills in English, with the ability to work collaboratively across teams.

• Opportunity to work in a dynamic and inclusive environment.
• Engagement with cutting-edge technology platforms and tools.
• Chance to develop your skills through diverse technical support activities.
• Supportive team environment focused on professional growth.
• Work-life balance with on-call support rotations.

• Medical and Prescription Drug Plans
• Vision Plan
• Weekly Pay