Service Management Specialist ServiceNowIT Asset Management
Job in
Chandler, Maricopa County, Arizona, 85249, USA
Listed on 2026-08-31
Listing for:
Sunrise Systems Inc
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
Job Description
Job Description
*
* Job Title:
Service Management Specialist/ (Service Now/IT Asset Management)*
* *
* Location:
Chandler ,AZ
*
* *
* Duration: 24 months of contract
**
*
* Required Skills:**
- Lead engagements, ensuring that deliverables meet contract and work plan objectives and strengthen END USER relationships through daily END USER interactions, understanding business objectives and communicating expectations to the engagement team.
- Work independently and/or lead small teams to ensure successful delivery of Service Now engagements
- *
* Lead the implementation and ongoing support of the Service Now Configuration Management Database (CMDB), ensuring the accuracy, integrity, and reliability of IT asset and relationship data, while aligning with best practices and END USER-specific requirements. - Create and maintain CI classes, relationships, and attribute definitions within the CMDB.
- Integrate other discovery tools with the CMDB to automate data collection and synchronization.
- Experience with DCIM tools required
- *
* Design, implement, and provide ongoing support for Service Now solutions
** across various modules, ensuring alignment with END USER requirements, platform best practices, and organizational standards. - Assess and optimize Service Now-related processes and workflows to increase efficiency and streamline operations.
- Create documentation for Service Now configurations and provide training to technical users
*
* Asset management and Data Center experience/exposure is preferred.**
Company Description
Founded in 1990, Sunrise Systems is an award winning IT/Professional Staffing firm to Fortune 500 and State/Local Government Agencies.
Company DescriptionFounded in 1990, Sunrise Systems is an award winning IT/Professional Staffing firm to Fortune 500 and State/Local Government Agencies.
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