Product Manager II

• Support the strategy, roadmap, adoption, and ongoing management of Microsoft Copilot Studio and Power Platform products
• Work with Product Managers, Engineering teams, and business stakeholders to deliver employee productivity and business outcome improvements
• Develop product roadmaps, presentations, executive materials, communications, and job aids
• Drive user adoption and support training and enablement efforts
• Gather user feedback and partner with Engineering on product enhancements and issue resolution
• Lead or support selection, design, development, promotion, production, rollout, pricing, and enhancement of less complex products or initiatives
• Develop business cases, business plans, and product rollouts
• Analyze product, technology, market trends, and third-party requirements
• Participate in customer-focused quality assessments and improvement processes
• Work with internal and external partners including sales, marketing, and digital channel delivery
• Support risk management, compliance, and audit needs as part of the first line of defense
• Monitor and analyze business results, coordinate reporting, and recommend product or marketing modifications
• Serve as a liaison between business users, product teams, and engineering partners

• University / college degree, typically a bachelor's degree
• 3+ years of relevant / direct industry experience
• Comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree
• Strong written and verbal communication skills
• Experience developing presentations, communications, training materials, and job aids
• Product management knowledge, including roadmap development and strategy
• Stakeholder management and cross-functional collaboration
• Experience driving product adoption and change management initiatives
• Knowledge of Microsoft 365, Microsoft Copilot Studio, Power Apps, Power Automate, and Power BI
• Understanding of AI, automation, and low-code/no-code platforms
• Analytical and problem-solving skills with a data-driven mindset
• Ability to manage multiple priorities in a fast-paced environment
• No required certifications or licenses
• PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position

Demonstrates expertise in product management, including roadmap development and strategy, while effectively driving user adoption and change management initiatives. Proficient in collaborating with cross-functional teams and stakeholders to enhance business outcomes through Microsoft Copilot Studio and Power Platform products.

• Product Management Knowledge
• Microsoft 365 Proficiency
• Stakeholder Management
• Change Management Initiatives
• Analytical Problem-Solving Skills

• Roadmap Development
• Product Strategy
• Data Analysistbody data Isolation? Additional correction:
• Data Analysis
• User Adoption
• Training Material Development

• Strong Written Communication
• Strong Verbal Communication
• Cross-Functional Collaboration
• Ability to Manage Multiple Priorities

• AI
• Automation
• Low-Code/No-Code Platforms
• Risk Management
• Compliance

• Microsoft Copilot Studio
• Power Apps
• Power Automate
• Power BI