Vice President of Shared Services

About Inhabit

Inhabit operates a unique collective of tech forward companies serving the residential, commercial, and short term rental industries. Our team members deliver best in class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short term rental markets and delivers products built to empower them, their investors, and communities.

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The Vice President of Shared Services is a senior executive leader responsible for the strategic, operational, and financial performance of multiple high impact business lines across Inhabit’s vacation rental technology and services portfolio. This role owns and scales a $20M+ multi P&L portfolio spanning Professional Services and SaaS Operations, ensuring that people, processes, and platforms operate as a unified, efficient, and customer centric ecosystem.

This leader oversees Managed Digital Marketing Services, Managed Revenue Management Services, and SaaS Operations for market leading platforms including Rev Max, Bluetent Boost, and NGN. Success in this role requires a sophisticated operator who can balance product strategy with service delivery excellence maximizing billable utilization, driving margin expansion, and ensuring that service models and platform capabilities evolve in lockstep.

The Vice President of Shared Services also serves as a key driver of innovation across the organization, leading the identification and adoption of AI driven tools, automation frameworks, and data intelligence capabilities that enhance both product performance and operational efficiency. This role plays a central part in shaping Inhabit’s long term growth strategy by modernizing workflows, scaling teams, optimizing workforce capacity, and ensuring that technology and services deliver measurable value to vacation rental managers at scale.

• Set and execute the multi year strategic vision for Shared Services, aligning Professional Services and SaaS operations with Inhabit’s broader corporate objectives.
• Act as a senior thought partner to executive leadership on growth strategy, technology investments, pricing models, and organizational design.
• Drive alignment and collaboration across Product, Engineering, Sales, Marketing, Finance, and Customer Success.

• Lead the identification, evaluation, and adoption of AI driven tools, automation frameworks, and data intelligence capabilities that enhance both product performance and operational efficiency.
• Partner with Product, Engineering, and Data Science to embed AI into core SaaS platforms (Rev Max, Boost, NGN) and managed services workflows (Digital Marketing, Revenue Management).
• Champion a culture of innovation by driving experimentation, rapid prototyping, and continuous improvement across all service and technology teams.
• Build scalable, automated processes that reduce manual effort, improve accuracy, and accelerate customer time to value. Demand Channel Strategy & Execution.
• Provide executive oversight for the Demand Channel initiative, ensuring alignment across Product, Marketing, Revenue Management, and Distribution teams.
• Drive the integration of demand generation capabilities into both SaaS platforms and managed services offerings.
• Ensure the Demand Channel strategy enhances customer acquisition, booking performance, and overall revenue outcomes for clients.

• Own P&L responsibility across multiple business units representing $20M+ in annual revenue.
• Establish and manage budgets, forecasts, revenue targets, cost structures, and margin improvement initiatives.
• Identify and execute opportunities to drive growth and improve profitability through strong go to market, expansion and retention strategies, pricing strategy, automation, and operational efficiency.

• Lead Managed Services teams delivering Digital Marketing and Revenue…