Store Manager, Retail & Store Manager

Monterrey Tile, a leader in the tile and stone industry, is looking for an experienced STORE MANAGER to join our Leadership team.

• 401(K) and Employee Owned Stock vesting opportunity!

Excellent benefits package includes vacation, sick, holiday, and company paid premiums for basic medical option, dental, vision, life, long term disability! And more...

• Oversee store, lead and support small teams
• Drive sales and profitability
• Create a safe and positive work environment through employee engagement
• Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards
• Demonstrate a high degree of business sense
• Manage branch appearance and maintenance
• Ensures branch is adequately staffed
• · Holds team accountable to steps of service to deliver great internal and external customer service
• · Ensures team members have the tools necessary to complete their jobs
• Provides problem/issue resolution for customers and other personnel to ensure optimal positive customer experience
• Observes and complies with MTC policies and promptly reports unsafe conditions to management; promotes safety among peers.
• Control showroom and contractor expenses while maintaining positive profit margins
• Conducts performance evaluations for direct reports (after 90-days and annually)
• Partners with HR and Operations Manager when addressing employee relations issues
• Meets budget sales figures and maintain budgeted gross profit
• Collaborates effectively with others for the success of the location; promotes a free flow of information & ideas across departments. Ensures all customers, internal and external, are kept informed of issues
• Exhibits a positive and professional attitude. Promotes superior internal/external customer service

• 5 years’ Management experience in retail/sales
• Proficient in software;
  Microsoft, Word, Excel, etc
• Proven ability to build and manage a team
• Ability to work in fast-paced environment and multi-task
• Professional and positive attitude
• Able to delegate and hold team accountable
• Able to work well in conjunction with other departments
• Great people skills in relation to customer service

Shift: Monday
-Friday, rotating Saturday's