HOA Property Management​/Community Manager - Property Management

COMMUNITY MANAGER

ARE YOU INTERESTED IN LEARNING A NEW INDUSTRY AND SKILL SET? (No previous industry experience required)

We are looking for positive and motivated professionals who would like to make a complete career change into property and HOA community management.
We do not require prior HOA experience as we have our own education company that will provide you with an industry-leading education foundation. The initial understanding of our industry will take you one year to learn the complexity, and you will be an industry expert in two to three years. You will also have mentors assigned to provide real‑life support to advance your skill set.

The education in property management will serve you well in future roles in our company or in your external career progression.

Typical background could be from retail, restaurants, hospitality, administrative roles, department managers, office management, operations, and many more. Candidates typically have at least 10 years of professional experience in roles where pro‑active effort and decisions are required.

In this role, you will learn customer services, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, vendor management, and much more. Please think of it as a solid foundation for general business matters and administration.

We believe a vibrant culture is based on trust. We are looking for positive and motivated people that can help us reimagine a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues.

We do not hire employees… We hire work family
.

While the role is partially remote, we do believe in being social with each other. Learning is also best achieved in person. During the initial first year of training, you should expect to spend a significant amount of time in the office, shadowing others, attending board meetings, taking online courses, and understanding our industry and your role. This will set you up for success and ensure long‑term success.

After this training phase, we can work with you remotely, and the Division President will determine how much time in the office and how much remote from home.

Put simply, the community association manager position is the face of our organization! It is a very multi‑faceted position, where you wear many hats. In a nutshell, you are a liaison between the HOA’s board of directors, homeowners, and vendors. You will be required to have an ultimate level of ownership in completing all tasks and projects, be a customer service champion, manage vendor relationships, and operate your portfolio of communities – all while having a positive attitude.

• Passionately live our Same Day Response Policy.
• Engage with board members and homeowners in your community.
• Manage daily, weekly, and monthly tasks for a portfolio of associations.
• Plan for and facilitate association board meetings and annual meetings.
• Vendor relations, including the bidding and project management process.
• Consult with other departments in support of your communities.
• Risk Management, Insurance, and Litigation Support.
• Prepare budgets and manage the finances of the associations.
• Must be available for occasional after‑hour emergencies.
• Plus, additional tasks, as necessary.

We know you don’t just want a job – you need a career you know you will be great at! Additionally, your goals need to match our culture a fit with our team. You must have a customer‑centric positive attitude, take extreme ownership of tasks, be a team‑player, coachable, highly organized, accountable, and a fantastic multi‑tasker.

We will teach you the ins and outs of running successful HOAs, but there are a few things we wish for you to already have.

• High School diploma required
• At least 10 years of professional work or related experience
• Ability to attend or run evening meetings (usually 30‑40 per year) (2 to 4 per month)
• High‑le…