Risk Manager

Ride Now Group is the largest publicly traded powersports dealership network in the United States, operating approximately 50+ locations across multiple states (NASDAQ: RDNW).

The Risk Manager is responsible for building, standardizing, and leading the company’s enterprise-wide risk management program, with a primary focus on workers’ compensation, claims management, and insurance programs within a self-insured retention (SIR) structure.

Operating within the Ride Now Way, this role helps bring consistency, accountability, and operational discipline to overall risk management practices across all locations—ensuring that processes are followed, incidents are handled effectively, and decisions support both employee well-being and business performance.

The position partners closely with Legal, HR, Operations, Brokers, and TPAs to actively manage risk exposure, ensure compliance, and drive accountability at the store level.

The goal of this role is to transform risk management from a reactive, decentralized model into a structured, cost-controlled, and scalable function that supports operational performance and financial outcomes. Success relies on personal execution, deep analytical capability, and the ability to influence field leadership, store managers, and external partners without direct organizational authority.

• Analyze enterprise loss data, claim reserves, and Total Cost of Risk (TCOR).
• Develop executive-level reporting and dashboards to identify trends, cost drivers, and operational risks.
• Track key performance indicators (KPIs), including claim duration, average cost per claim, reserve accuracy, and lost-time frequency.
• Deliver actionable recommendations to executive leadership to reduce overall risk exposure and claim costs.

• Hands-on management of multi-state workers’ compensation claims within a Self-Insured Retention (SIR) environment.
• Actively monitor reserve strategy, severity, and claim life cycles to control financial exposure.
• Manage TPA adjusters and external counsel, challenging reserve levels, resolution strategies, and settlement decisions.
• Support return-to-work (RTW) programs across all stores, including modified duty and lost-time mitigation.
• Partner with HR and Legal to coordinate complex general liability, auto, and property claims.

• Establish and standardize enterprise-wide incident reporting protocols across all retail locations.
• Oversee root-cause analyses and incident investigations for workplace injuries and facility losses.
• Ensure timely, accurate reporting across all risk categories (WC, Liability, Auto, Property).
• Identify systemic operational trends and implement preventative measures across the dealership network.

• Train General Managers and store leadership on incident response, reporting expectations, and workers' compensation protocols.
• Identify and empower store-level safety leads, driving accountability through influence and coaching.
• Promote consistent safety awareness, operational hazard reduction, and compliance across all dealerships.
• Support OSHA compliance efforts, documentation standards, logs, and reporting mandates.
• Drive central control and standardization of risk management workflows from corporate headquarters.
• Ensure strict adherence to multi-state workers’ compensation laws and safety regulations.
• Maintain audit-ready risk documentation, policies, controls, and operational guidelines.
• Design and implement standardized drug testing and post-incident response protocols.
• Serve as the primary internal contact for insurance brokers, underwriters, carriers, and TPAs.
• Lead annual renewal preparations, exposure data gathering, underwriting submissions, and coverage analysis.
• Provide strategic input on coverage structures, policy terms, retention levels, and cost implications.
• Partner with Legal on complex claims, litigated files, and risk transfers.

• Perform additional responsibilities as needed to support risk management operations, process improvement, and…