Automotive General Manager - Grease Monkey Tempe​/Chandler AZ

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off

Employment Type: Full-Time

Position: Automotive Manager / Multi-Location Operations Manager

Join the Grease Monkey Team - Tempe/Chandler

We are a growing automotive service company with plans to expand our footprint, add locations, introduce new service offerings, and continue building a strong multi-location organization
.

We are seeking an experienced and driven Automotive Manager who wants to play an important role in that growth. This position goes beyond managing the daily operations of our stores. The right individual will help shape how we operate, identify new opportunities, develop our people, introduce strategic service lines, execute growth initiatives, and improve the overall performance of the company.

This is a hands‑on leadership position with responsibility for two-location operation with a focus on expanding to more locations, store matrix growth, staffing, employee development, customer satisfaction, new service development, operational improvement, and financial performance
.

As the company grows, we expect this position to grow with it.

• Oversee the day-to-day performance of 2 automotive service locations (more on the way).
• Maintain a regular onsite presence and work directly with store managers and employees.
• Drive overall store performance, including revenue, car count, average repair order, labor productivity, customer retention, and profitability.
• Establish consistent operational standards across all locations.
• Identify underperforming areas and develop measurable plans for improvement.
• Ensure stores consistently meet expectations for customer service, quality, safety, cleanliness, productivity, and professionalism.
• Work with ownership and leadership to establish performance goals and execute strategies to achieve them.

• Play an active role in developing and executing the company's short- and long-term growth strategy.
• Identify and evaluate opportunities to introduce new strategic automotive service lines that complement our existing business and provide additional value to our customers.
• Help determine which new services make operational and financial sense based on customer demand, technician capabilities, equipment requirements, margins, and market opportunities.
• Develop implementation plans for new services, including equipment, staffing, training, pricing, processes, and customer communication.
• Monitor the performance of new service offerings and make adjustments to improve adoption and profitability.
• Identify opportunities to increase revenue from existing customers while maintaining a customer‑first, trust‑based sales approach.
• Develop and execute initiatives to increase car count, customer retention, average repair order, sales, and profitability.
• Help create scalable systems and processes that can be replicated as the company adds locations.
• Participate in evaluating, opening, acquiring, staffing, and integrating future locations.
• Help identify new market opportunities and operational improvements that support continued company growth.

• Recruit, interview, hire, and retain high-quality employees.
• Maintain appropriate staffing levels across all locations.
• Train, coach, and develop store managers, technicians, and service employees.
• Establish clear performance expectations and accountability.
• Develop employees for advancement into lead technician, assistant manager, store manager, and multi‑location leadership positions.
• Create training programs that support existing and newly…