Assistant Facilities Manager Job Chandler area,Arizona USA,Management

Assistant Facilities Manager – JLL

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What

this job involves:

JLL is seeking an Assistant Facilities Manager to play a pivotal role in delivering exceptional facility services to our clients. In this position, you will partner closely with the Facility Manager to oversee comprehensive property operations including maintenance, custodial services, security, and vendor management. This role is essential to ensuring client satisfaction and operational excellence across JLL's integrated facility management portfolio.

You'll have the opportunity to develop strong client relationships, manage budgets, and drive continuous improvement in service delivery while contributing directly to JLL's mission of shaping the future of real estate for a better world.

What your day-to-day will look like:

Collaborate with the Facility Manager to oversee maintenance, repair, custodial, security, and building services delivery
Proactively manage client relationships and monitor service levels to ensure and increase customer satisfaction
Assist in developing and managing operating budgets with monthly/quarterly variance reporting for assigned properties
Monitor Work Order performance, Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), taking corrective action when needed
Coordinate with vendors and suppliers on goal setting, performance criteria, and utilization of preferred contractors and Disadvantaged Business Enterprises
Ensure compliance with audit standards, safety policies, local codes, and operational procedures while implementing hazard control practices
Support the Facility Manager in executing short and long-term client projects and preparing appropriate reporting documentation

Required Qualifications

Minimum of two years of facility management industry experience
Basic computer and mobile (Smartphone) skills for CMMS, email, MS Office, TEAMS, safety training, and sourcing applications
Strong organizational and management abilities with proven capability to work independently
Excellent customer service, verbal, and written communication skills
Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
Basic knowledge of building systems and technical skills (mechanical and electrical systems)
Demonstrated commitment to Teamwork, Ethics, and Excellence (JLL core behaviors)

Preferred Qualifications

Bachelor's degree in Facility Management or Property Management
Experience with CMMS platforms
Prior experience with vendor management and budget development
Knowledge of compliance standards and safety regulations in facility management
Experience managing Service Level Agreements and Key Performance Indicators

Location:

On-site –Chandler, AZ

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Personalized benefits that support personal well-being and growth:

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

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