Senior Clinical Director

Position Title:

Senior Clinical Director

Location:

Chandler - East Position Type:
Full-Time Pay Range: $119,000-$125,000 annually + additional bonus incentives ACES is a leading provider of Applied Behavior Analysis (ABA) services dedicated to improving the lives of individuals with autism and their families. Through individualized, evidence-based care delivered in homes, centers, schools, and communities, we create meaningful, lasting outcomes. With more than 30+ locations nationwide, ACES continues to expand access to high-quality autism services while making a positive impact in the communities we serve.

Learn more at  believe clinical excellence starts with supporting great clinicians. At ACES, our 2XO (2X Outcomes) initiative reflects our commitment to delivering innovative, evidence-based care while investing in our BCBAs through career growth, strong clinical support, and the tools they need to help children and families thrive.

Job Mission The mission of the Senior Clinical Director at ACES is to elevate the standards in the treatment of Autism by managing the effective and efficient implementation of services provided by staff members.

Job Summary The Senior Clinical Director (“SCD”) is primarily responsible for the overall growth and well-being of their assigned office location or of multiple locations and serviceable regions delivering a minimum of 175 hours of service per day with a span of control across a minimum of 12 Supervisors and 110 clients. The role of SCD is to ensure compliance with all policies and procedures, oversee quality of services, support continuous improvement, and provide direction and accountability of staff’s performance.

This position helps to create and support a positive relationship between ACES staff and clients, and across ACES staff from both clinical and administrative departments. This position reports to the Regional Director.

Measures of Success The SCD will be supporting ACES overall mission and vision of Elevating the Standards in the Treatment of Autism. The SCD is a vital role in achieving our goals, and successful SCDs will be able to achieve results in many areas of our business. The following provides a vantage of how we measure success of our SCD position, can evolve over time based on the needs and growth of the organization.

Clinical Oversight: SCDs will monitor the clinical quality of client programs and client outcome achievement. Key measures of success include but are not limited to client utilization, groups programming, QPI scores and COE metrics. SCDs may also manage the clinical program of a payer.

Clinic Performance: SCDs will assess, monitor and drive the overall performance and health of the clinics/serviceable areas. Responsibilities include but are not limited to monitoring compliance of staff with ACES and funder policies, optimizing staff performance, and growth metric achievement. Key measures of success include but are not limited to clinic capacity and utilization, caseload management, billable standards of staff and hours delivered achievement.

Leadership Training and Support: SCDs are responsible for the ongoing training, support, and mentorship of the clinical management of their regions in the areas of clinical excellence, individual performance metrics, and costumer service. SCDs are also responsible for the development and management of the pipeline of next generation leaders of their regions.

Culture Support: SCDs will promote a healthy ACES culture in their office. Key measures of success include but are not limited to effective management of culture and retention of both behavior technicians and clinical management team members.

Growth: SCDs will promote growth of their respective regions by engaging in community outreach projects in an effort to acquire referrals in grow the region in terms of client numbers. SCDs are responsible for growing their regions through the aforementioned activities and through managing local resources to process referrals, manage supervisor caseloads and communicate needs of the office to assist with growth.

Essential

Job Responsibilities Working under the supervision of the Regional Director and in concert with department heads and the executive team, essential job responsibilities include, but are not limited to:

Utilization Management:
Conduct Daily and weekly reviews and problem solving with supervisors of client utilization for collective office and at individual client level. Champion and lead office wide…