Program Manager; Student Care & Conduct

Program Manager (Student Care & Conduct)

Job : 322430
Location: Chandler-Gilbert Comm College
Full/Part Time: Full Time
Regular/Temporary: Regular

Hiring Salary Range
$68,850.00 - $89,505.00 annually, DOE

Grade
118

Work Schedule
Monday - Friday, 8am - 5pm
Summer

Hours:

Monday - Thursday, 7am-6pm

Work Calendar
12 Months

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators live out our vision - creating excellence in education for a better world. We focus on people-not profits.

With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.

Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year.

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off:
  Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company‑paid Life Insurance, AD&D, and Short‑Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer‑matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs:

• District‑Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
• Employee Assistance Program (EAP)
• Sight‑On‑Site Eye Care Services
• Mobile On‑Site Mammography Screenings
• Pre‑Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full‑time for an eligible employer)

This position provides coordinated leadership for the College's CARE (Behavioral Intervention) and student conduct functions to support student success, retention, and a safe, supportive learning environment. The position administers the non‑academic student conduct process, including investigation, adjudication, sanction implementation, and case resolution, ensuring outcomes that are fair, consistent, and educational. In addition, the position serves as the primary non‑clinical case manager for students referred through the CARE process, conducting intake and risk assessments, developing individualized support plans, and coordinating outreach, referrals, and follow‑up in collaboration with campus and community partners.

The position co‑chairs the Behavioral Intervention Team, performs regular triage of referrals, monitors trends and outcomes, and leads college‑wide education and training on conduct processes, community standards, and CARE reporting.

• 30% - Designated conduct officer: conduct investigations of reported violations, provide case management for non‑academic misconduct, consult on student behavior, and direct resolution of escalated issues.
• 30% - Primary case manager for students identified through CARE referrals: conduct intake…