Non‐Technical Project​/Program Manager

Position: Non‐Technical Project / Program Manager
## Non‐Technical Project / Program Manager Apply locations:
Chandler,AZtime type:
Full time posted on:
Posted Todayjob requisition :
R2619046
** Who We Are
** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.

If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
** What We Offer
** Salary:$88,000.00 - $

Location:

Chandler,AZYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
** Key Responsibilities
*** Execute and coordinate
** Service Orders, RTS, TES, and parts disposition
** in alignment with CE and Supply Chain processes.
* Maintain
** materials, tooling, and spares readiness**; lead weekly parts reviews with Spares Planning and FSO.
* Own
** operational KPI tracking and reporting** (SO cycle time, IWN quality, materials aging, training compliance, productivity).
* Analyze trends, identify risks, and drive
** standard countermeasures**; track corrective actions to closure.
* Support
** workforce productivity
** through scheduling coordination, timecard accuracy, and coverage planning.
* Maintain
** SOPs, BKMs, and CE documentation**; support onboarding, training compliance, and competency tracking.
* Conduct
** quality checks
** on IWN documentation, SO compliance, parts handling, and ARK verifications.
* Prepare materials and summaries for
** customer visits, audits, and operational reviews**.
* Own operational administration:
** IWN updates, iCapability Plus approvals, SO administration, TES workflows, parts returns, WIP/WDRs/OnDemand billing**, and install base accuracy.###
** Scope & Impact
*** Direct impact on
** service efficiency, quality, cost, and customer satisfaction**.
* Interfaces with
** CE, Supply Chain, Quality, Finance, Training, and Customers**.
* No direct people management; may lead
** process improvements
** and cross‐functional actions.###
** Minimum Qualifications
*** Experience in
** field service operations, CE support, logistics, or semiconductor equipment environments**.
* Strong organizational skills; ability to manage multiple priorities.
* Effective written and verbal communication skills.
* Proficiency with service management or workflow systems.###
** Preferred Qualifications
*** Experience supporting
** Customer Engineers / Field Service Engineers**.
* Knowledge of
** materials logistics, RMAs, TES, and Service Order workflows**.
* Familiarity with
** Applied Materials CE processes and BKMs**.
* Experience with
** KPI tracking and continuous improvement**.###
** Core Competencies
*** Operational Execution
* Business Acumen
* Data‐Driven Problem Solving
* Cross‐Functional Collaboration
* Compliance & Quality Discipline###
** Desired skills
*** Expert ability to build
** executive presentation materials
** that are clear, structured, and persuasive.
* ** Advanced Microsoft Excel
** capability: strong working knowledge of advanced formulas/functions, data validation, pivot tables/charts, and advanced graphing/charting.
* Excellent communication skills—able to simplify complex topics and deliver
** clear, decision-oriented messaging
** for senior leaders.
** Additional Information
**** Time Type:
** Full time
** Employee Type:
**…