Home Loans QA Leader — VP, Quality & Compliance

• Lead the design, implementation, and ongoing oversight of the Home Loans Credit Quality assurance program
• Lead, coach and develop a team of QA professionals responsible for loan-level reviews
• Establish and maintain QA frameworks, methodologies, and review standards
• Oversee execution of quality reviews, root causes analysis, and issue identification
• Analyze QA results to identify defects, root causes and trends impacting loan quality
• Present findings to senior management, risk partners, and governance forums
• Facilitate cross-functional forums to support issue resolution

• 3-5 years of experience in Quality Assurance or Quality Control
• 5+ years’ experience in mortgage industry including credit and underwriting
• 5+ years of people management experience
• BS/BA or equivalent (preferred)
• Project management skills (preferred)
• Deep understanding of industry regulations including underwriting guidelines
• Experience supporting internal audit, regulatory exams or governance committees
• Strong experience in Quality Management Systems such as Audit Genius etc.
• Ability to partner with key stakeholders

Demonstrates expertise in leading Quality Assurance programs within the mortgage industry, focusing on credit quality, regulatory compliance, and team development. Proficient in analyzing QA results and presenting findings to senior management and stakeholders.

• Quality Assurance Leadership
• Mortgage Industry Expertise
• People Management
• Quality Management Systems
• Regulatory Compliance

• Quality Assurance
• Quality Control
• Root Cause Analysis
• Issue Identification
• Data Analysis
• Project Management
• Underwriting Guidelines
• Defect Identification
• Loan-Level Reviews
• QA Frameworks

• Coaching
• Team Development
• Stakeholder Partnership
• Facilitation
• Communication

• BS/BA or Equivalent

• Mortgage Industry
• Credit Quality
• Regulatory Exams
• Governance Committees
• Internal Audit

• Audit Genius