Retail Sales Lead - Chandler Job Chandler area,Arizona USA,Retail

Overview

SALES LEAD – Part Time

Location:

Chandler, AZ 85248, USA

Requisition Number: RETAI
023290

Posted:
February 6, 2026

Description

ABOUT THE ARC:
The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men and women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM:
Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Chandler Thrift Store, which supports the ARC. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

POSITION OBJECTIVE:
To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need. Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability. Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff. Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve.

Qualifications

High School Diploma or GED – required.
Minimum of one year previous retail experience;
Supervisory experience preferred.
Must pass background check, including Criminal History and Sex Offender Registry.
Ability to communicate effectively with management, store employees, customers and donors.

PHYSICAL REQUIREMENTS:

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist; grasp, push, pull objects; lift up to 50 lbs; perform various repetitive motions.

CORE COMPETENCIES:

Problem Solving;
Oral Communication;
Written Communication;
Teamwork.

Essential Duties and Responsibilities

Takes an active role and partners with the Store Manager in daily store operations including opening/closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards and donations.

Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store/Assistant Manager. Discuss concerns with District Sales Manager.

Monitors and analyzes key performance indicators to drive store sales and profitability as projected by budget and goals set by Command Retail Directors and Command Administration.

In the absence of the Store Manager and Assistant Manager, schedules store employees to ensure appropriate coverage; coordinates daily morning and shift change team meetings; provides coaching, training, and development; processes paperwork per Review Standards, especially Time and Attendance compliance.

Ensure high levels of Customer and Donor satisfaction and maintain good community relations; develop strategies to improve service and the customer experience.

Back Room Processing (BRP) – support Store Manager to ensure Back Room Processors/Warehouse Associates work effectively to meet daily processing goals.

Supervision and reporting of program Beneficiaries when Work Therapy Assignments are in place at the store.

In the absence of Store Manager/Assistant Manager, protect and secure store currency, inventory, and property including daily cash deposits and bank deposits, products for sale, and building security.

Ensure building security during non-operating hours with alarm systems and alert protocol.

Establish and maintain safety measures per ARC policy and governmental regulations; report safety issues/incidents immediately; assist in conducting and recording Weekly Store Meetings.

May transfer or be relocated to other stores based on business needs.

Complete all tasks assigned by the District Sales Manager and Command Retail Directors.

Equal Opportunity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discriminate based on pay inquiries, except as permitted by law. 41 CFR 60-1.35(c). This employer is required to notify all applicants of rights pursuant to federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.

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