Merchandiser Crew Lead - Chandler, AZ

Merchandiser Crew Lead

Hensley Beverage Company

Location:

Chandler, AZ (Based out of Chandler) Department:
Large Format

Reports To:

Team Leader – Large Format Operations

Hensley Beverage Company is seeking a Merchandiser Crew Lead based out of our Chandler, AZ location to provide daily leadership, coaching, and support to a team of Merchandisers while ensuring company merchandising standards are consistently maintained.

This position serves as a working lead responsible for guiding team members, conducting ride-along evaluations, training new employees, monitoring performance, covering open routes and vacations, and ensuring merchandising execution meets Hensley standards. The Merchandiser Crew Lead works closely with Large Format Operations Team Leaders to support team productivity, accountability, and customer satisfaction.

• Provide daily leadership, direction, and support to assigned Merchandiser team members.
• Communicate throughout the day with Merchandisers regarding routes, expectations, and operational needs.
• Ensure team members are checked in and prepared for their scheduled shifts.
• Train, coach, and evaluate new hires to ensure successful onboarding.
• Conduct ride-along evaluations and provide performance feedback to leadership.
• Assist with covering open merchandising routes and employee vacations as needed.
• Monitor team performance and develop improvement plans with Team Leaders.
• Ensure merchandising standards are consistently followed, including:
• Product rotation and code date awareness
• Shelf stocking and organization
• Back stock management
• Pallet collection
• Safety procedures and company processes
• Monitor Hensley Beverage and competitor pricing on shelves and displays and communicate findings to leadership.
• Complete daily staff and account reports and review updates with the Team Leader.
• Document employee performance, concerns, and coaching opportunities using appropriate Hensley forms.
• Communicate team updates and operational concerns to leadership.
• Perform other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty effectively. The requirements listed below represent the knowledge, skills, and abilities needed for this position.

• Strong leadership, communication, and organizational skills.
• Ability to coach, train, and motivate team members.
• Ability to solve problems and make decisions in a fast-paced environment.
• Ability to follow written, verbal, and scheduled instructions.
• Ability to complete reports and communicate effectively with employees and leadership.
• Strong attention to detail and commitment to safety and quality standards.

• Previous merchandising, retail, warehouse, beverage, or leadership experience preferred.
• Experience leading, training, or coaching employees is a plus.

• Must maintain a valid driver's license.

• Ability to sit, stand, walk, talk, and listen throughout the workday.
• Frequently handle, move, and organize products.
• Ability to climb, balance, and perform physical merchandising tasks.
• Must regularly lift and/or move up to 50 pounds.
• Must frequently lift and/or move more than 100 pounds.
• Ability to perform tasks requiring close vision, distance vision, color vision, peripheral vision, and focus adjustment.

This position is based out of Chandler, AZ and requires working in retail and merchandising environments. The noise level is typically moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Hensley Beverage Company is a multi-generational, family-owned Arizona beverage wholesaler committed to investing in our employees and building strong teams. Join a company where your leadership, dedication, and hard work make an impact every day.