Customer Service Associate​/Outfitter

Details

: 25063

Posted: 06/15/2026

Expires: 07/11/2026

Department: Front End

Type: Part-time

Shift(s): Varies

Hours: Varies

Wage/Salary: Hourly

Wage/Hourly: $15.00

Join the Sportsman’s Warehouse Team!

Position: Customer Service Associate / Outfitter

At Sportsman’s Warehouse, we’re more than a team; we’re a community dedicated to the thrill of the outdoors and to supporting each other in achieving our best. We’re looking for enthusiastic, customer-focused individuals to help create an incredible in-store experience for our customers and to build a positive, welcoming environment for all.

• Industry-Leading Employee Discount:
  Cost +10%, Outfitters save an average of 42% on retail costs.
• Expert Voice Program:
  Gain even bigger discounts by learning about our vast selection of products!
• Quarterly Bonuses based on store performance.
• Product Protection Plans (FSPs):
  Earn for every plan you secure.
• Credit Card Sign-Up Incentive:
  Make additional income by educating customers and enrolling them in our credit card offerings.

At Sportsman’s Warehouse, we pride ourselves on fostering a supportive, energetic, and customer-centered culture where Outfitters (that’s you!) can grow and thrive. As a company, we’re committed to providing opportunities for everyone—part-time and full-time—to earn additional rewards on top of your hourly wage through the various incentive programs listed above.

Some of the best discounts and incentives in the industry.

• Comprehensive Health & Wellness Benefits:
  We offer medical, dental, and vision plans, with wellness incentives that can lower your health premiums.
• 401(k) with Company Matching:
  Plan for your future with our 401(k) retirement plan, including company matching after one year of service, with 100% vesting after three years.
• Employee Assistance Program (EAP):
  Access support and resources for emotional well-being, family, legal, and financial matters at no cost to you.
• Accident and Critical Illness Insurance:
  Gain peace of mind with coverage that helps you handle unexpected medical costs.
• Health Joy App: A concierge service for navigating healthcare, available 24/7 to assist you with finding providers, telemedicine, and prescription savings.

• Outfitters Serving Outdoor Enthusiasts
• Adventures Are Better Together
• Trust Is Our North Star
• Hitting the Mark
• Pioneering Spirit

Our Outfitters are the backbone of our stores, creating unforgettable experiences and being passionate advocates of our products. Whether you’re just starting in retail or looking to take your skills to the next level, Sportsman’s Warehouse offers ongoing training, advancement opportunities, and a supportive team environment.

Ensure that each customer receives outstanding service by providing a friendly environment. This includes greeting and acknowledging every customer, maintaining solid product knowledge, and embodying Sportsman’s Warehouse values in all interactions.

• Deliver Exceptional Service:
  Greet every customer with a friendly smile, listen to their needs, and go above and beyond to ensure they have an outstanding experience in our store.
• Be a Knowledgeable Guide:
  Share your passion and expertise about outdoor activities, products, and destinations. Help customers find exactly what they need for their next adventure.
• Maintain an Inviting Space:
  Keep the department clean, organized, and well-stocked, creating a welcoming environment that encourages customers to explore.
• Promote Our Best Products:
  Educate customers on our products’ unique features and benefits, including protection plans and gear upgrades.
• Support Team Success:
  Work collaboratively with teammates to ensure smooth store operations, handle customer requests efficiently, and create a positive atmosphere for everyone.

• Skills:
  
  Excellent communication and interpersonal skills.
• Education:
  
  A high school diploma or equivalent is preferred but not required.
• Physical Activity:
  Active movement, including talking, standing, lifting up to 20 lbs, and being on your feet for extended periods.
• Training:
  Comprehensive training provided, including sales and product knowledge—no prior experience necessary.

Sportsman’s Warehouse is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Sportsman's Warehouse is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.