Gas Station & Car Wash Associate — Customer Service Pro

Position Summary

Communicates and explains Membership types, programs and benefits to current and prospective Members to assist with account decisions, build Membership levels, encourage renewals, communicate credit card program types and application processes, and promote the value of Sam’s Club products and services.

• Provides Customer-Member service by acknowledging the customer, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting products while maintaining a safe shopping environment.
• Maintains area of responsibility by cleaning and organizing the gas‑station/gas‑wash area and ensuring accurate pricing signage.
• Paraphrases the prior point more specifically: maintains the Gas Station/Car Wash area in accordance with Company policies by properly handling claims and returns, zoning the area, arranging and organizing merchandise, identifying shrink and damages, and ensuring a safe work environment.
• Receives and stocks merchandise supplies from distribution centers and suppliers, organizes and maintains the facility following company procedures, utilizing equipment appropriately, and completing and retaining required paperwork, logs, and other documentation.
• Operates equipment such as cash registers and related tools to process customer purchases using appropriate procedures for different payment types and items sold.
• Operates and maintains Gas Station/Car Wash area equipment and provides product and services to Customers in accordance with Company policies and procedures.
• Respect the Individual:
  Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform.
• Respect the Individual:
  Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.
• Respect the Individual:
  Strengthens the team by helping develop and mentor others; recognizes others’ contributions and accomplishments.
• Act with Integrity:
  Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
• Act with Integrity:
  Acts in a selfless manner and is consistently humble, self‑aware, honest, fair and transparent.
• Serve our Customers and Members:
  Delivers results while putting the customer first.
• Serve our Customers and Members:
  Makes decisions based on reliable information, balances short and long‑term priorities and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.
• Strive for Excellence:
  Displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience.
• Strive for Excellence:
  Drives continuous improvements, is open to and uses new technologies and skills and supports others through change.

• Pay: $17.00 to $25.00 per hour (actual rate will equal or exceed the minimum wage applicable to the job location).
• Salary may include premiums ranging from $0.35 to $3.00 per hour.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, voting; PTO can be used for vacation, sick leave, holidays, or other purposes. The amount depends on job classification and length of employment.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are…