Retail Sales Associate

Sales Associate – Returns Outlet Retail Store

Come join the team that is reinventing home! If you are looking for rapid growth, constant learning and dynamic challenges, Wayfair’s Outlet store might be the future home for your career.

Compensation: $17.50 per hour

Work Hours: 20 hours per week

Store

Hours:

• Monday – Saturday: 10 AM – 8 PM
• Sunday: 10 AM – 7 PM

Benefits:

• Growth opportunities (Conversions, Promotions, and more!)
• Wayfair company discount
• 401(k) with company match
• Referral bonuses

• Act as an authentic brand ambassador for the Wayfair family, leading and creating a best-in-class customer experience by connecting customers with the world's biggest and best home online assortment brought to life in our stores.
• Greet customers as they walk into the store.
• Assist at the cash wrap as needed.
• Participate in operational aspects of the store, including receiving and replenishment.
• Exemplify a positive and professional attitude.
• Engage in a high-energy, focused, and dynamic work environment.
• Support launch efforts with set-up responsibilities such as unloading trucks, moving and unpacking boxes, building furniture, stocking shelves and cleaning.
• Perform other duties as assigned by the shift supervisor.
• Follow all company policies and Wayfair standards.

• Customer service experience preferred, but open to entry-level.
• Passion for great customer service and a drive to exceed sales targets.
• Strong organization, self-motivation, communication and relationship management skills.
• Comfortable working in a fast-paced and changing environment.
• Technical acumen to learn necessary software.
• Associates are expected to have availability to meet the needs of the business.
• All employees will be expected to represent the brand through polished communication, personal appearance, and professionalism.
• Able to speak, read, and comprehend English to ensure your safety and the safety of those working around you.

• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Ability to anticipate customers' needs.
• Technical acumen to learn necessary software and systems.
• Ability to process information and merchandise through a computer system and POS register system.

• While performing the duties of this job, the employee is frequently required to stand, walk, talk, and hear. The employee frequently is required to handle, or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. The employee must regularly, frequently or occasionally lift and/or move up to 50 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Because of the retail nature of this role, your shift schedule may vary. Your schedule will be provided at least 2 weeks in advance, and you will have the opportunity to trade with teammates as needed.

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. We will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

Employment in this role is contingent on successful completion of a background check.

We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.