Sales Coordinator

We're always looking for bright, talented and outgoing people. An Andretti Associate is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional Guest service. All positions are responsible for assisting guests in various areas and in many capacities, listening to requests in a friendly manner, while following Andretti Indoor Karting and Games high standards of quality to ensure Guest satisfaction.

• ANTICIPATES AND RESPONDS TO GUESTS IN A FRIENDLY AND POSITIVE MANNER WITH A SENSE OF URGENCY.
• ASSISTS WITH GUEST RECOVERY AND NOTIFIES MANAGER TO ENSURE POSITIVE EXPERIENCES.
• COMMUNICATES CLEARLY AND PROFESSIONALLY WHILE INTERACTING ENTHUSIASTICALLY WITH GUESTS AND FELLOW CO-WORKERS.
• WORKS AS A TEAM PLAYER IN MEETING GUEST NEEDS, AND ACTIVELY CONTRIBUTES TO THE EFFORTS OF OTHER DEPARTMENTS.
• ATTENDS ALL REQUIRED DEPARTMENT AND COMPANY MEETINGS AND TRAINING SESSIONS.
• KNOWLEDGEABLE OF FACILITY EMERGENCY PROCEDURES.
• PERFORMS OPENING, RUNNING, AND CLOSING DEPARTMENT DUTIES AS ASSIGNED.

1+ year prior guest service experience required preferably in a hospitality, restaurant or entertainment setting. Excellent verbal communication skills needed. Attention to detail, Guest focused and the ability to perform job duties in a fast paced and amplified (loud) environment. Work days, nights, holidays and/or weekends as required. Ability to use a point of sale system and other electronic equipment as needed.

The physical demands described here are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical abilities include:

• PERFORMS FUNCTIONS WHICH REQUIRE ORGANIZATION, BENDING, REACHING, TURNING, LIFTING, CLIMBING AND STOCKING UP TO 30
  
  LBS
• SOME POSITIONS REQUIRE WORKING IN EXTREME TEMPERATURES
• WALK OR STAND FOR LONG PERIODS OF TIME
• DESIRE AND ABILITY TO SMILE THROUGHOUT SHIFT

Andretti Indoor Karting & Games is actively seeking a Sales Coordinator to join the Sales team.

Andretti Sales Coordinators assistin group sales including catering services, event space and banquet facilities directed by their Senior Sales Manager. The Sales Coordinator will assist in markets such as SMERF and birthday parties, and corporate events in high volume months. The Sales Coordinator acts on behalf of clients to make sure events go as planned. Considerations: A sales coordinator will typically work varying hours assigned by the Senior sales manager and weekends.

Night events can often be required. Some travel to local trade shows may also be included.

This is a full time hourly position with benefits

Responsibilities/Duties:

• Responding leads via telephone, walk-ins and online related to booking process
• Responsible with coordinating internally with sales, ops and culinary team
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders)
• Meetwith potential clients in absence of Sales Managers
• Perform site tours with potential clients
• Ensure the highest level of quality product and service
• Design, upload, extract and maintain customer databases
• Print Daily Sales reports for Senior Sales Manager
• Ensureall documents produced by the Sales Department (i.e. BEO’s, contracts, rooming lists, proposals) are completed accurately and on time
• Closeall paperwork in Reserve
• Support marketing team by assisting with administrative duties

Other duties as assigned by Director of sales or the management

Andretti Indoor Karting & Games – AIKG can get you on the track for your winning Sales career

Andretti Indoor Karting & Games (AIKG) isa rapidly growing Family Entertainment company. AIKG locations feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and amazing restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens.

AIKGcurrently hassix locations in Florida, Texas & Georgia, with more on the horizon, and Corporate Support offices in Orlando and Atlanta.

• AIKG…