Sales Support Specialist

The Sales Support Specialist will be responsible for being backbone of our sales force and handling all essential administrative functions of the business. It is a challenging and busy role, which includes daily and weekly tasks, as well as customer, salesperson and warehouse interaction. Our business model encourages and in fact demands teamwork, collaboration and communication.

We are looking for passionate leaders who bring initiative and creativity while putting the customer at the center of all they do!

• Support the efforts of our Sales Representatives and General Manager.
• Enter work orders and sales orders as required.
• Confirm and invoice orders daily. Mail invoices, sort and file documentation.
• Process credit card payments, prepare and send daily credit card report.
• Enter Purchase Orders, confirm purchase receipts and prepare invoices for payment.
• Process credits and debits. Research discrepancies; submit key offs and adjustments as necessary.
• Prepare and validate daily inventory cycle counts.
• Analyze and submit freight invoices for payment. Research and dispute variances. Follow-up on claims.
• Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and service
• Provide information regarding our products and services to inquiring customers
• Collaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiency
• Perform other duties as assigned

• Strong business writing and verbal communication skills
• Positive and enthusiastic attitude with an eagerness to learn and grow
• Ability to work in an active, team-selling environment where priorities are continually changing
• Exceptional interpersonal and negotiation skills
• Comfortable using Microsoft Office
• High level of honesty and integrity
• High School Diploma or GED required
• (Preferred) BA or BS Degree (Business, Sales, Marketing, etc.) or substantial equivalent business experience
• (Preferred) 1 year or more of commercial experience

We offer a competitive base salary, Profit Sharing, dental, medical and life insurance, 401k with matching benefits, tuition reimbursement, paid maternity and paternity leave and more.