Platform Specialist

Position Summary

Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met. Provides support to a team of sales (inside/outside) representatives. Works with sales management, sales reps, and customer service to process customer orders and/or change orders. Verifies and reviews the accuracy of orders.

• Process and manage sales orders with a high level of accuracy and timeliness.
• Review and verify orders, ensuring all requirements are met.
• Coordinate with sales teams and customer service on order processing and changes.
• Monitor account activity and maintain accurate records.
• Track and analyze data related to sales performance and market conditions.
• Generate reports for management and sales teams.
• Support lead and order management processes within assigned territories or segments.
• Prepare quotes for products and licenses for prospective customers.

• Associate degree (2‑year college) with a minimum of 3 years of relevant experience, OR high school diploma (or equivalent) with at least 5 years of relevant experience (preferably at a senior level).
• Strong analytical and problem‑solving skills.
• Ability to work independently with minimal supervision.
• Solid understanding of sales operations and order management processes.
• Effective communication skills with the ability to explain procedures and policies.
• Proficiency in administrative and/or technical support functions.
• Experience mentoring or guiding junior team members is a plus.

The typical base pay range for this role across the U.S. is USD $43,800.00 – $70,100.00 per year. Offers are made within the base pay range applicable at the time of hire. U.S.

-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan with company match, short‑term and long‑term disability coverage, basic life insurance, and wellbeing benefits.

Applicants must successfully pass a drug test and a pre‑employment background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.