Manager, Asset Protection - Multi-Store

Be part of an amazing story. Macy’s is more than just a store – a legacy of innovation and tradition spanning over 160 years. Join a place that’s celebrated through iconic moments like the Macy’s 4th of July Fireworks and the Thanksgiving Day Parade.

The Multi Store Asset Protection Manager oversees all aspects of Asset Protection and supports company profit objectives and customer service goals. They are responsible for multiple high‑volume locations, including staff leadership, safety monitoring, and shortage risk mitigation.

• Lead all security operations to support profit and service goals.
• Protect and monitor company assets, alarms, property, employees, and visitors by enforcing all Company and Security Policies.
• Hire, train, and supervise the security staff; develop direct reports for growth and performance.
• Communicate with Facility Management and MSC Asset Protection on shortage/security issues, recommending solutions.
• Identify causes of shortage, investigate internal and external dishonest activity.
• Ensure compliance with all Corporate Security Policies and Procedures.
• Secure and monitor the movement of trailers in and out of the facility.
• Manage security fulfillment operations, including staff communications, scheduling, throughput, and processing standards.
• Develop and manage departmental budgets.
• Ensure the department meets or exceeds safety, shortage, cost control, quality, and customer‑service performance metrics.
• Review analyses of activities, costs, operations, and forecast data to chart progress toward goals.
• Maintain consistent, thorough, and timely communication with subordinates, peers, and senior management.
• Write and conduct performance appraisals for security staff.
• Provide a safe work environment and enforce safe‑work practices.
• Maintain reliable attendance and punctuality.
• Foster an environment of acceptance and respect that strengthens relationships and authentic connections.
• Perform additional duties as assigned.

• Leadership
  
  Skills:
  
  Direct all security operations with a focus on profit and customer service alignment.
• Security Management: Protect assets and investigate potential dishonest activity.
• Team Management: Hire, train, supervise, and develop direct reports.
• Communication
  
  Skills:
  
  Effective communication with internal partners and external stakeholders.
• Operational and Analytical
  
  Skills:
  
  Manage scheduling, throughput, and budget operations while interpreting data for decision‑making.

• Either a bachelor’s degree holder or equivalent experience in a related field.
• 3–5 years of direct experience required.
• Effective written and verbal communication skills.
• Ability to draft reports, present to management, and interpret technical documents.
• Strong numerical aptitude and basic math proficiency.
• Physical ability to lift up to 30 lbs., stand for extended periods, and perform occasional climbing, stooping, and kneeling.
• Requirements for close vision, color vision, depth perception, and focus adjustment.
• Availability for a flexible schedule with retail hours, including day, evening, weekends, and holidays.

We provide a dynamic, inclusive environment with competitive pay, comprehensive health and wellness coverage, a 401(k) match, paid time off, and eight paid holidays. Additional benefits include:

• Merchandise discounts
• Performance‑based incentives
• Annual merit review
• Employee Assistance Program with mental‑health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings:

Join Macy’s during a pivotal time—help customers find the perfect gift, streamline operations, enhance digital experiences, and create memorable moments for shoppers worldwide.

Apply today and help write the next chapter in Macy’s story!

This job description is not all‑inclusive. Macy’s, Inc. reserves the right to amend it at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.