ServiceNow Lead Software Engineer

Job Title

Resource will need to come to a core location 3 days a week. Core Locations, Charlotte, NC;
McLean, VA;
Minneapolis, MN;
San Antonio, TX;
Chandler, AZ

In this contingent resource assignment, you may:

• Consult on complex initiatives with broad impact and large-scale planning for Specialty Software Engineering.
• Review and analyze complex multi-faceted, larger scale, or longer-term Specialty Software Engineering challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented factors.
• Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables.
• Strategically collaborate and consult with client personnel.

• 5+ years of Specialty Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
• Wells Fargo is seeking a Service Now Lead Software Engineer within the Cybersecurity group for the Technology Exposure Management Engineering team to lead, implement, and support the Service Now Vulnerability Response (VR) module.
• This role will partner with Technical Governance, Platform Architecture and Service Now Developers to ensure that design, coding, and practices are in alignment with scalable enterprise solutions.
• This role will take on application development responsibilities for Wells Fargo's Service Now Cyber Security Vulnerability Remediation applications supporting Cyber Security Technology (ICS).

• 7+ years of Specialty Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of experience with service-oriented architecture method and ability to consult clients with such topics
• 5+ years of experience in Service Now Application development, installation, or troubleshooting; or similar Vendor Package
• 1+ years of experience with web technologies – JavaScript, ES5+, HTML, CSS/SCSS, SQL
• Certified as a Service Now System Administrator

• Implement solutions, by configuring and customizing scripting, for all components of the Service Now VR product.
• Lead complex technology initiatives including those that are company wide with broad impact and act as an escalation point, provide guidance and direction to less experienced staff
• Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools.
• Resolve coding, testing and escalated platform issues of a technically challenging nature
• Lead team to ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives
• Ensure that solutions delivered by self or team members are secure and scalable, comply with defined standards and best practices.
• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
• Partner with production support and platform engineering teams effectively
• Code Service Now solutions within an Agile Framework

• 3+ years of experience with Service Now Vulnerability Response
• Certified as a Service Now Application Developer
• Certified as Service Now Implementation Specialist for Vulnerability Response
• Micro-certified - Service Portal, ATF, Flow Designer, integration Hub etc.
• Experience in one or more JavaScript frameworks like Angular JS or React
• 2+ years of RESTful or SOAP web services
• 2+ years Agile experience
• Integration Experience with Qualys, Wiz, NVD

• Develop and implement new Service Now Application using low-code or out of the box solutions
• Develop workflow and scripts as needed to personalize existing Service Now applications and automate business processes
• Understand detailed requirements and own code from design, implementation, test automation and delivery
• Manage deployment by engaging with enterprise platform management during release
• Manage Production Support by engaging as L3 support team member
• Manage API integration with non-Service Now applications
• Manage documentation in Confluence of new or existing Service Now applications
• Knowledge of web-based protocols and standards
• Strong verbal, written, and interpersonal communication skills

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.