Transportation Dispatcher

• Base Pay $16.00 - $16.00 / Hour
• Employee Type FT Non-Exempt (Hourly)
• Required Degree High school

Under general direction and supervision of the DTA Coordinator will ensure that all transportation provided is done in safe and efficient manner by well-trained and conscientious staff.

This classification is responsible for ensuring and providing safe transportation. Allowing the Individual being supported safe means to and from the program on a daily basis, including the upkeep of vans for safety purposes.

(illustrative only
- Work assignments may vary and will be communicated to the employee by the supervisor.)

• Plans, schedules and arranges transportation of Chandler/Gilbert Arc passengers to and from program areas.
• Communicates with staff and/ or Coordinator in all program areas, as needed.
• Directs, but does not supervise agency drivers, in conjunction with the department heads.
• Provides direction and assistance to drivers: driving, routes, schedules, paperwork.
• Ensures safe driving practices and accurate recording of attendance/mileage and gas records.
• Provides hands-on guidance to drivers in driving techniques as well as use of wheelchair securement devices.
• Calls parents/family/guardians members if transportation schedule is interrupted or off schedule.
• Provides periodic vehicle maintenance checks, and communicates maintenance needs or safety issues to the maintenance department.
• Ensures emergency information and directions remain updated in each vehicle.
• Will ensure vans are kept clean and the interior is clutter free.
• Maintains and serves client caseload for at least 5 hours per day as a Direct Support Professional (DSP)
• Reviews Chandler/Gilbert Arc vehicles daily while ensuring gas tanks are filled every two days
• Other duties as assigned

• Must have proven emotional and behavioral ability to relate to people with Developmental and Intellectual Disabilities.
• Must have the proven ability to exercise diplomacy and tact in dealing with transportation changes and other concerns from family members, people we serve, and drivers.
• Ability to use computer for accessing route information on the internet, communicating via e-mail, and maintaining/updating statistical vehicle information.
• Must have demonstrated leadership skills
• Familiarity with vehicle safety and maintenance requirements
• Must have flexibility in schedule of availability to assure that vehicle emergencies or transportation schedule changes are followed through to completion.
• Ability to accurately document observations, descriptions, and training data as needed.

• Must be a minimum of 21 years of age.
• Must have high school diploma or GED.
• Must have pass a fingerprint clearance and criminal background check.
• Must have successfully complete all required Training.
• Must be willing and able to drive Agency vehicles (Must have a valid Arizona Driver’s License and must be an acceptable driver, per the Agency insurance requirements).
• Some transportation dispatch experience preferred.
• Previous experience working with people with Developmental Disabilities preferred.

• Must have emotional and behavioral ability to work with effectively with people with Developmental Disabilities
• Commitment to the principles of Self-Determination and the philosophy of the organization.

• Must have the physical ability to lift up to 35 pounds as well as manipulate wheelchairs and wheelchair tie-downs. This includes but is not limited to, stooping, bending and other lifting.
• Ability to participate in physical demonstration of behavior support techniques in a training session and/or on the job, that include but are not limited to, bending, stooping, lifting, restraining, and/or physically escorting others.

Chandler Gilbert Arc is an Equal Opportunity Employer