Field Service Engineer

## Field Service Engineer Apply locations:
2885 Water Tower Place, Chanhassen, MN 55317time type:
Full time posted on:
Posted 6 Days Agojob requisition :
JR100016

Novaspect, Inc., an Emerson Impact Partner, the global leader of automation systems and solutions, is currently offering an opportunity for a Field Service Engineer to join our fast paced, customer-oriented Field Service engineering team. The successful candidate will assist our Engineering and Sales teams in the development and delivery of process control solutions for our industrial customers.
** Field Services Engineer

Essential Duties and Responsibilities:

*** Work with our customers to become a Trusted Advisor by:
** Actively listening and communicating to accomplish customer’s objectives
* Providing ongoing site support, which may include:  + Distributed Control System configuration, commissioning, startup, and tuning  + Distributed Control System, field instrumentation, and system-related troubleshooting and problem resolution  + Performing basic to complex Loop tuning  + Creating and managing interfaces to PLCs, drives, and various control bus networks  + Performing basic to complex cybersecurity maintenance  + Setting up and configuring Microsoft Windows administrator functions  + Creating and managing Ethernet IP networks  + Leading preventive maintenance visits  + Auditing control system power and grounding  + Recommending and implementing plant floor digital transformation technologies, including setting up and configuration of Operational Analytics, Product Data Management, and Operations Management Systems.  

+ Travelling to customer facilities
* Developing solutions with customer-provided information, system design, remote access, backup system files, virtual systems, designing and testing solutions
* Developing and delivering operator training.
* Provide clear and frequent communications by:
** Performing basic to complex diagnostic and troubleshooting over the phone or video and in person
* Creating and delivering detailed and professional engineering reports offering clear recommendations and guidance to customers
* Independent customer interface, technical review of opportunities, system-generated reports, actionable recommendations
* Capturing leads for additional product or service opportunities
* Work as a team by:
** Working cooperatively with others, sharing knowledge, lessons learned, and participating in or leading team meetings and projects where solutions are developed, ideas are exchanged, and processes are improved
* Helping colleagues as they encounter situations
* Participating in and supporting the Novaspect’s technical access line (NTA)
* Mentoring other Control System Engineers
* Working closely with sales to bring in any opportunities
* Work to grow Novaspect as an employee-owner by:
** Representing Novaspect’s core behaviors, quality, customer service, and brand
* Developing advanced skills and knowledge in general control systems, infrastructure, and operational technology
* Complying with internal and customer safety programs
* Emphasizing Novaspect Core Behaviors and Lenses in daily activities and interactions###
** Field Service Engineer Education and/or

Experience:

*** Bachelor’s degree in engineering or technology field or technical work experience
* 2-4 years of experience in the control system engineering field
* Experience working with Delta

V, preferred
* Demonstrate excellence in core job responsibilities and competencies
* Seeks additional responsibilities, engages in opportunities to grow and develop skills and competencies
* Ability to perform as an embedded engineer at a customer location
* Ability to work independently as the primary technical interface for customer or sales team
** Field Service Engineer

Physical Requirements:

*** Ability to lift up to 30lbs (i.e., Workstation Monitors and Laptop Computers)
* Ability to work extended hours on a computer
* Ability to work in a loud industrial environment
* For Field-based roles:
Must be willing to work at customer sites which include, but are not limited to, oil & gas sites, refineries, nuclear and chemical plants, paper, and steel mills
* For Field-based roles:
Ability to…