HR Operations Specialist

Position Summary

We are seeking an experienced and detail-oriented HR Operations Specialist to join our growing HR Operations team. The HR Operations Specialist will support day-to-day human resources operations with a strong focus on data accuracy, employee lifecycle administration, and system coordination. This role is critical in a fast-paced, multi-entity environment with high merger and acquisition activity, where consistency, attention to detail, and strong HRIS skills are essential.

In addition to core HR responsibilities, this position provides operational support for 401(k) administration, including contribution processing, reconciliation, and employee support, while partnering closely with Payroll, Finance, and external vendors to ensure compliance and timeliness.

The ideal candidate brings hands-on UKG or similar system experience, and comfort supporting integrations, onboarding, and process standardization across multiple entities. This position partners closely with Payroll, Benefits, and HR Business Partners to ensure smooth execution and positive employee experience.

• Serves as a primary administrative and coordination support for HR operations across multiple business units
• Maintains accurate employee data in UKG, including new hires, terminations, job changes, and organizational updates
• Supports mergers and acquisitions, including employee data conversions, onboarding transitions, and coordination of HR process alignment
• Assists with onboarding and offboarding processes, ensuring compliance, system accuracy, and timely completion
• Responds to employee inquiries related to HR processes, policies, and system navigation
• Supports audits, reporting, and data validation efforts as needed
• Maintains HR documentation, job aids, and process workflows. Proactively identify where HR documentation is needed and drafts and communicates updates.
• Partners with HR leadership on continuous process improvement initiatives
• Ensures confidentiality and compliance with employment laws and company policies
• Prepare and process 401(k) contribution files, including contribution uploads and validation of payroll data
• Perform monthly 401(k) balancing and reconciliation, ensuring payroll, trust, and recordkeeper totals align
• Monitor 401(k) contribution timeliness and escalate late or at-risk remittances to HR and Payroll leadership
• Serve as a first point of contact for general 401(k) employee questions, routing complex issues to appropriate internal or vendor resources
• Coordinate 401(k) mailings and required notices in partnership with recordkeepers and third-party administrators
• Support new acquisition 401(k) coordination, including data gathering, employee communications support, and transition activities
• Assist with audit preparation, documentation, and response related to retirement plan operations
• Performs other duties as assigned

• None

• 4-6 years of experience in an HR Coordinator, HR Administrator, or similar HR operations role in a complex, multi-entity, multi-state environment
• High school diploma or GED
• Strong attention to detail with proven ability to manage high-volume, transactional work accurately
• Working knowledge of HR processes across the employee lifecycle
• Strong customer-service mindset with the ability to communicate clearly and professionally
• High proficiency in Microsoft Excel and strong data analysis skills
• Strong analytical, problem-solving, and critical-thinking abilities
• Ability to manage multiple priorities under tight deadlines
• Strong organizational, time-management, and follow-through skills
• High level of integrity, confidentiality, and attention to detail
• Ability to handle sensitive information confidentially
• Flexibility in terms of willingness to meet varied and changing demands
• Ability to work independently with minimal oversight
• Strong understanding of when to escalate issues to leadership or resolve independently
• Exposure to process documentation, standardization, or system implementation projects

• Bachelor’s degree in Human Resources, Accounting, Finance, or a related field.
• Experience supporting or participating in mergers and acquisitions within an HR or HRIS capacity.
• Demonstrated expertise in UKG Pro payroll, including configuration, troubleshooting, and reporting.
• Experience assisting with HR audits or compliance reporting.

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to stand and use hands to finger, handle, or feel objects, tools or controls. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Standard office environment. While performing the duties of this job, the employee is…