Production Lead, Digital Print

Overview

At The Bernard Group, we are a 100% employee-owned company focused on delivering exceptional work for leading brands. We collaborate across teams to lead in design and production, uphold our values, and create products using sustainable materials sourced from eco-friendly partners that support social change and community involvement.

The Production Lead, Digital Print coordinates routing of jobs to and from digital presses, actively operating equipment, and completing production work tied to job tickets to ensure work moves efficiently through the press area and is finished accurately and on time for Smartpress customers. This role is a working lead and serves as a subject matter expert on digital print equipment and processes.

You will learn new equipment and technologies and train teammates on machine set-up, maintenance, and workflow efficiency. While not a formal manager, you will provide feedback to leadership on training progress and skill development and ensure quality and production standards are met, performing quality checks prior to shipment, and coordinating with Customer Service Representatives and managers. You will help troubleshoot issues and enter rework tickets as needed, supporting root cause analysis to continuously improve processes and reduce future rework.

If you enjoy leading by example, improving production processes, and mentoring teammates while staying hands-on in a fast-paced print environment, this role offers an opportunity to impact quality, efficiency, and team success.

Sunday – Tuesday, 6:00 pm – 6:00 am (36-hour work week; three 12-hour shifts with a rotating schedule every 4 months. Overtime eligible.)

• Ability to effectively communicate, both verbally and in writing. Strong interpersonal skills, including listening skills and the ability to present ideas concisely to internal and external stakeholders.
• Willingness to acknowledge mistakes and learn from them.
• Loyalty to customers and team; trustworthy, reliable, and easy to get along with.
• Enthusiastic and eager to take on new challenges; adaptable and willing to wear multiple hats to get the job done.
• Basic reading, writing, and arithmetic skills.
• Experience in supervising/leading a team.

• Work closely with the manager and other shift leadership to prioritize and direct department workflow.
• Support a safe environment, target 0 OSHA recordables, and maintain high-quality standards.
• Ensure assembly integrity through continuous monitoring of departmental processes.
• Maintain appropriate levels of supplies to meet production requirements.
• Monitor issues and receipts for work orders; establish open lines of communication with the production floor.
• Represent corporate policy and communicate to employees as required.
• Ensure training and skills matrix are in compliance with training policy; work to further develop the team’s skills.
• Strive for continuous improvement by monitoring efficiency and productivity and implementing improvements.
• Drive improvements in material flow, including cell design and material delivery; interact with other support departments as required to reduce costs.
• Complete and quality-check each job according to ticket specifications.
• Learn existing equipment and train on new equipment; troubleshoot production problems to maintain productivity and quality.
• Put away stock, break down boxes, and clean up after shift.
• Perform miscellaneous projects and tasks as requested by management.

• Able to effectively communicate and collaborate with multiple functions across the organization, including senior leadership, Sales, Prepress, Cutting, Kitting, Shipping, and others.
• Ability to adapt to shifting priorities, demands, and timelines; strong analytical and problem-solving skills.

• 1,000-person visual merchandising company; 100% employee-owned.
• Full-time position in Chanhassen, MN.
• Generous paid time off that increases with tenure.

• Compensation Range: $44,460 to $48,166 annually.
• Benefits include: paid parental leave, retirement savings programs (Employee Stock Ownership Plan – 100% employee-owned; 401k with company match), flexible work hours, tuition reimbursement, employee referral program, and a safe & clean manufacturing environment.

Note:

The description reflects the role’s responsibilities and expectations. Promotional content not related to the job duties has been removed to maintain focus on the position.