Overnight Youth Advocate, Awake

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Full Time Non-Management Hope House, Chanhassen, MN, US

Salary Range: $21.50 To $22.55 Hourly

• Sign on Bonus of $600 (Half paid out at 3 months and the other half at 12 months) for eligible employees.
• Paid time off (PTO) starting at 18 days annually for benefit eligible employees; sick and safe time for non-benefit eligible employees.
• Medical, Dental, FSA & HSA options.
• Life, STD, LTD.
• Employee Assistance Program (EAP).
• 401K company match up to 4%.
• 12 paid company holidays.

Position

Description:

Youth Advocate:
Be the steady presence a young person needs at Hope House Youth Shelter.

180 Degrees believes every young person deserves a safe place to land, no matter what brought them to our door. Our emergency youth shelters provide shelter and stabilization for those 12–19 facing homelessness, family conflict, exploitation, or involvement with child welfare, probation, or law enforcement. For many of these youth, our program is the first stable, structured environment they've had in a long time.

Our team is what makes that possible.

What you'll actually do:

• Be a stabilizing, trustworthy presence for youth navigating trauma, instability, and uncertainty.
• Build genuine relationships that help youth feel seen, safe, and supported.
• Manage the day‑to‑day rhythm of the shelter: milieu management, structure, and support.
• Step in with calm, skilled de‑escalation when emotions intensify.
• Help with daily living needs, because healing starts with the basics.
• Support medication management, ensuring youth stay safe and on track with their health needs.
• Collaborate closely with a team of Youth Advocates, case managers, and support staff to create a consistent, unified experience for every young person in shelter.
• Support case‑management goals and keep solid documentation by providing direct impact to the youth.

This role is for you if:

You believe every young person deserves stability. You stay calm when things get chaotic. You show up consistently, because consistency is what rebuilds trust. You maintain professional boundaries, safeguard confidentiality, and hold yourself to the highest ethical standard. And you want a job where the work is real, human, and meaningful every day on every shift.

Qualifications:

• 21 years of age.
• Valid driver’s license and auto insurance required; ability to drive company vehicle without restrictions.
• Ability to pass a criminal background study.
• Experience working with youth preferred.
• Must be able to lift, reach, bend, stoop, kneel, and use flights of stairs.
• Must be able to walk regularly and frequently, including ascending and descending flights of stairs, to conduct safety checks.
• Lifting and physical requirements as required for kitchen and meal preparation duties; and as required to perform the essential functions of this position.
• Cultural competence and commitment to diversity, equity, and inclusion.
• Ability to build rapport with youth while maintaining boundaries.
• De‑escalation, crisis response, and conflict‑resolution skills.
• Ability to prioritize and multitask in a fast‑paced environment.
• Strong observational and communication skills.
• Basic food preparation skills.
• Basic computer skills and ability to complete electronic documentation.

Essential

Competencies:

• Cultural competence and commitment to diversity, equity, and inclusion.
• Ability to build rapport with youth while maintaining boundaries.
• De‑escalation, crisis response, and conflict‑resolution skills.
• Ability to prioritize and multitask in a fast‑paced environment.
• Strong observational and communication skills.
• Basic food preparation skills.
  
  Basic computer skills and ability to complete electronic documentation.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to…