Branch Manager

About the Role

World Finance is looking for a Branch Manager to guide customers on their financial journey. In this role you will lead and support a team dedicated to helping customers reach their financial goals.

Salary: $35,500 - $43,000 per year with bonus opportunity. Bilingual in Spanish and English is required.

• Facilitate excellent customer service, leading team members by example toward customer care.
• Thoughtfully manage team members by directing, mentoring, and delegating their daily tasks.
• Address customer needs holistically, pairing them with the right loan or assisting with taxes.
• Thoughtfully sell new and existing World products to meet customers' financial needs.
• Support, collaborate, and lean on the strengths and talents of your branch team.
• Maintain strong customer relationships and build community within your branch.
• Foster relationships in the community that drive loan and tax business to the branch.

• Valid driver’s license and reliable transportation.
• Management experience or history of strong teamwork.
• Strong people skills and a positive influence as a leader.
• Ability to negotiate, strategize, and plan.
• Willingness to evolve to meet needs and embrace new ideas.
• Passion for customer service and quality‑driven problem solving.
• Absolute team player—ready to pitch in when needed and accept help.

• Health, dental, vision, and life insurance available to full‑time team members.
• Paid holidays, sick days, vacation time, and a 401(k) plan with company match.
• Paid volunteer hours each year.
• Opportunities for growth within the company, including profit share.

• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasional lifting up to 5 lbs. and may exert up to 30 lbs. of force.
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast‑paced, high‑demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.

The employer reserves the right to modify or reassign duties. World Acceptance Corporation provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or other protected characteristics. Reasonable accommodations for qualified individuals with disabilities will be provided.