Staffing Operations Analyst Intern

Staffing Operations Analyst Intern

Tele World Solutions is seeking a Staffing Operations Analyst Intern to support our dynamic Staffing team. The Staffing Operations Analyst (Intern) supports the Staffing team’s day‑to‑day operational workflows and reporting. This role focuses on time‑off request tracking, travel expense reimbursement processing, and onboarding/offboarding coordination, while also contributing to staffing headcount and travel cost analytics through dashboards and trend analysis. The ideal candidate is highly organized, detail‑oriented, and comfortable working with data to improve operational efficiency.

• Track and maintain time‑off requests for Staffing‑supported resources; ensure submissions are complete, properly logged, and communicated to relevant stakeholders.
• Support employee onboarding/offboarding operations by coordinating checklists, tracking status, and ensuring timely completion of required steps (access requests, equipment steps, documentation, notifications).
• Maintain documentation of operational processes and continuously improve trackers and workflows to reduce manual effort and error rates.
• Provide general administrative and operational support to the Staffing leadership team as needed.
• Process and track travel expense reimbursement requests, validating completeness, policy alignment, and required backup documentation.
• Maintain a log of travel expenses and reimbursement status (submitted → approved → processed → completed).
• Identify recurring issues (missing receipts, late submissions, incorrect coding) and propose process improvements.
• Build and maintain dashboards to visualize staffing headcount by team/project/location/category; travel cost trends monthly/quarterly; reimbursement cycle time and bottlenecks; perform travel cost analysis and produce periodic insights (month‑over‑month changes, cost concentration, anomalies); create weekly/monthly summaries for Staffing leadership with key trends, risks, and recommended actions.

• Currently pursuing a bachelor’s degree in Business Analytics, Business Administration, Psychology, Finance, Accounting or a related field (or equivalent experience).
• Strong proficiency in Excel (pivot tables, lookups, filtering, basic formulas).
• Strong attention to detail and ability to manage multiple operational trackers simultaneously.
• Clear written and verbal communication skills; comfortable following up on missing information politely but persistently.
• Ability to handle sensitive information with discretion and professionalism.

• Experience with Power BI (or Tableau) for dashboarding and data visualization.
• Familiarity with basic data concepts (data cleaning, validation, trend analysis).
• Basic SQL knowledge is a plus (not required).

Tele World Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

We invite all veterans and veteran spouses to bring their skills and dedication to our team. We value your military experience and provide great benefits.