Army Account Manager

Responsibilities

• Strategic Business Development
  • Identify, qualify, and pursue new business opportunities aligned with organizational growth objectives.
  • Develop and execute account growth strategies to expand revenue within existing and target clients.
  • Conduct market research and competitive analysis to inform pipeline development.
  • Build and maintain a strong sales pipeline and forecast revenue accurately.
• Client Relationship Management
  • Serve as the primary point of contact for key client accounts.
  • Build trusted advisor relationships with stakeholders at multiple levels.
  • Ensure high levels of client satisfaction, retention, and long‑term engagement.
  • Proactively identify client needs and align solutions to deliver value.
• Account Growth & Revenue Management
  • Drive upselling and cross‑selling opportunities within existing accounts.
  • Own account performance, including revenue, profitability, and contract renewals.
  • Negotiate contracts, pricing, and terms to achieve mutually beneficial outcomes.
  • Monitor account health metrics and intervene to mitigate risks.
• Sales & Deal Execution
  • Lead end‑to‑end sales cycles, from prospecting through closing.
  • Prepare and deliver compelling proposals, presentations, and pitches.
  • Collaborate with internal teams (delivery, finance, legal) to structure deals.
  • Ensure compliance with company policies and commercial governance.
• Collaboration & Cross‑Functional Alignment
  • Work closely with delivery and operations teams to ensure successful service execution.
  • Translate client requirements into actionable project or service deliverables.
  • Align with marketing to support campaigns, events, and brand positioning.
  • Provide feedback from clients to inform product/service improvements.
• Performance Tracking & Reporting
  • Track key performance indicators (KPIs) such as revenue growth, win rates, and client satisfaction.
  • Maintain accurate records in CRM systems and provide regular reporting.
  • Analyze trends to improve business development effectiveness and account performance.
• Thought Leadership & Market Presence
  • Represent the organization in client meetings, industry events, and networking engagements.
  • Stay current with industry trends, emerging technologies, and client challenges.
  • Position the organization as a strategic partner through insights and expertise.

Bachelor's Degree

Bachelor's Degree

• Demonstrated ability to build and sustain executive‑level client relationships and act as a trusted advisor.
• Strong business acumen with a deep understanding of sales strategy, revenue growth, and market dynamics.
• Proven track record of managing complex accounts and delivering against revenue and profitability targets.
• Excellent negotiation, influencing, and closing skills across multi‑stakeholder environments.
• Ability to translate client business challenges into actionable solutions and value propositions.
• Strong communication and presentation skills, with experience delivering proposals, briefings, and pitches.
• High degree of professionalism, accountability, and client‑centric mindset.
• Strategic thinker with the ability to balance long‑term growth with short‑term delivery objectives.
• Experience working in cross‑functional environments and leading without direct authority.
• Strong problem‑solving skills with the ability to navigate ambiguity and manage competing priorities.
• Ability to obtain a Secret Level DoD/DoW Clearance.

• Proficiency in CRM platforms (e.g., Salesforce, Dynamics) for pipeline management, forecasting, and reporting.
• Experience with sales lifecycle management, including prospecting, qualification, proposal development, and contract negotiation.
• Understanding of financial principles, including revenue forecasting, margin management, and pricing strategies.
• Familiarity with data analysis tools (e.g., Excel, Power BI) to track performance metrics and generate insights.
• Knowledge of market research methodologies and competitive analysis techniques.
• Ability to interpret and respond to RFPs, RFQs, and other procurement processes.
• Understanding of contract structures, service delivery models, and commercial…