Customer Experience & Service Center Ops Specialist
Job in
Chantilly, Fairfax County, Virginia, 22021, USA
Listed on 2026-07-14
Listing for:
IDEMIA
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
IDEMIA seeks a Customer Operations Specialist – Service Center in Chantilly, VA to act as the main liaison between the CRE and the Service Center. The role oversees service center operations, inventory processes, SLA tracking, and customer-driven implementations while ensuring efficiency and quality.
Collaboration with internal teams and customers is essential to drive timely requests to completion. Responsibilities include coordinating requests, managing inventory, monitoring SLAs, handling
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