Parking Associate, IS-0303-05
Listed on 2026-08-02
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Office Administrator/ Coordinator
Parking Associate, IS-0303-05
Final date to receive applications: 7 August 2026
Department:
National Air and Space Museum
Employment Type:
Part Time
Location:
Chantilly, VA
Reporting To:
Parking Operations Manager
Compensation: $22.33 - $29.03 / hour
DescriptionOPEN DATE:
July 27, 2026
CLOSING DATE:
August 7, 2026 (This job will close once 100 applications are received which may be sooner than the closing date.)
POSITION TYPE:
Trust Fund
APPOINTMENT TYPE:
Indefinite
SCHEDULE:
Part Time
DUTY
LOCATION:
National Air and Space Museum, Udvar-Hazy Center, Chantilly Position sensitivity and risk:
Non-sensitive (NS)/Low Risk
Open to all Qualified Applicants
What are Trust Fund Positions?
Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side.
Trust employees have their own benefit program, which may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care).
Conditions of Employment
- Pass Pre-employment Background Check and Subsequent Background Investigation for position designated.
- Complete a Probationary Period.
- Maintain a Bank Account for Direct Deposit/Electronic Transfer.
- The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply.
- Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.
This position is within the Business Operations Unit, National Air and Space Museum (NASM), Smithsonian Institution (SI). The NASM is a center for research into the history and science of aviation and spaceflight, as well as planetary science and terrestrial geology and geophysics. Over 9 million people per year visit the NASM in the National Mall Building and the Steven
F. Udvar-Hazy Center (UHC) in Chantilly, Virginia. The Museum is comprised of six major departments headed by an executive team. There are approximately 280 full-time employees and 90 part-time employees. The annual operating budget is approximately 35 million dollars, plus an additional $250 million being raised to support Transformation efforts to reimagine all display and common areas in the National Air and Space Museum in the National Mall Building.
The incumbent serves as a Parking Associate and is responsible for providing support and assistance to ensure the effective and efficient operation of a parking facility. The Parking Associate focuses on customers, transactions, and procedures of a high volume, fast paced parking location. This position is functionally based at the Udvar-Hazy Center in Chantilly, VA.
DUTIES AND RESPONSIBILITIESOperations
- Assists with the day-to-day operations of the parking facility. Ensures effective and safe entrance and exit of vehicles through parking gates. Independently and accurately operate a POS cash register.
- Accurately collects both credit and cash parking charges from customers and returning correct change and receipts. Communicates cash overages or shortages to the Supervisor.
- Works in a highly effective team environment with other Associates and Supervisors.
- Communicates and collaborates with visitor services, store, IT and other museum staff.
- Document opening and closing till amounts.
- Adheres to SOP’s surrounding cash handling, opening and closing duties. Abides by uniform standards and dress codes.
- Patrols parking areas and reports safety concerns or hazards to security. Provides traffic control as needed (rarely).
- Assists in removal of snow and ice from vehicle entry lanes as needed (rarely).
- Completes and submits a written report of accident damage to vehicle or equipment malfunction (rarely).
Customer Service
- Provides friendly customer service and direction to customers entering and exiting the parking facility. Discussion of museum experience, if visitor shows interest, ask about visit that day, and offers that they should return soon.
- Directs customers to ensure smooth traffic flow throughout parking lot.
Performs other related duties as assigned.
QUALIFICATION REQUIREMENTS- Knowledge of the practices, methods and processes of the day-to-day operations of a parking program in order to provide support and assistance to the Business Operations Unit.
- Basic knowledge of funds control procedures and the operation of a cash register, including the ability to maintain accurate cash…
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