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Research Poster Printing Assistant

Job in Chantilly, Fairfax County, Virginia, 22021, USA
Listing for: George Mason University
Part Time position
Listed on 2026-09-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 20 USD Hourly USD 20.00 HOUR
Job Description & How to Apply Below

Department:

Library

Classification:

GMU Worker

Job Category:

Part-Time / Hourly Wage. Current Masonstudents will not be considered for this position.

Job Type:

Part-Time (28 hours per week)

Work Schedule:

Sundays: 11:45AM - 4:00PM
Mondays: 7:45AM - 1:00PM
Tuesdays: 7:45AM - 1:00PM
Wednesdays:
Off
Thursdays:
Off
Fridays: 11:45AM - 6:15PM
Saturdays: 9:45AM - 6:15PM

Schedule may be subject to change based on departmental needs inthe Spring Semester.

Location:

Fairfax, VA

Workplace Type:

On Site Required

Sponsorship Eligibility:

Not Eligible for Visa sponsorship

Hourly Pay:

$20/hour

Criminal Background Check:

Yes

About the Department:

The George Mason University Libraries’ Access Services Department is looking for a service-oriented individual to enhance and supportuser services and experience at the Fenwick Library, located at George Mason University's Fairfax campus. George Mason University has a strong institutional commitment to achieving excellence and diversity among its faculty and staff and encourages candidates toapply to enrich Mason's academic and culturally inclusive environment.

About the Position:

This position is responsible for providing courteous assistance topatrons at the Fenwick Library, aid in the opening procedures ofthe building at the beginning of the day, and support the Research Poster Printing program housed within Access Services.

Responsibilities:
Research Poster Printing Support
  • Reviews and processes poster printing requests;
  • Answers basic inquiries via email, phone, and in-person;
  • Performs basic maintenance on wide-format printers; and
  • Updates service tracking documentation.
User Services Support
  • Providing courteous assistance at the Information Desk in aprofessional, fair, and consistent manner for all patrons of University Libraries;
  • Coordinate with Access Services staff and student assistants to properly open Fenwick Library on assigned days;
  • Charging out library materials, discharging returned materials,accepting payments for fines and fees, answering informational andbasic reference questions, working with student assistants whostaff the Information Desk, and providing other customer servicerelevant to the library and university; and
  • Serving as senior person in charge to coordinate withfacilities and services during days and weekend hours when staff in Access Services or library administration are not available.
Required Qualifications:
  • Experience using a library service platform / integratedlibrary system, office productivity software, or computer equipment and software;
  • Strong customer service skills;
  • Aptitude for accurate and detail-oriented work;
  • Solid organizational skills, including the ability to managecompeting priorities for self and others, meet deadlines, and exercise good judgment;
  • Effective interpersonal and communication skills (written andoral) for providing customer service in a diverse, academic environment and for interacting with library staff, faculty,students, and members of the public;
  • Well-developed analytical and problem-solving skills; and
  • Ability to remain calm, negotiate fairly and rationally, and exercise sound judgment under time pressure or in emotionallycharged situations.
Preferred Qualifications:
  • Library experience providing circulation and referenceservices;
  • Experience with library systems (such as Alma) and/or researchresources (such as EBSCO, JSTOR, Pro Quest, etc.); and
  • Experience supervising others.
Mason Ad Statement

George Mason University is a nationally ranked R1 research university committed to creating a more just, free, and prosperous world. With 40,000 enrolled students, George Mason is the large stand most diverse public research university in Virginia, offering degree programs at the master's, doctoral, and professional level,along with certificates and credentials.

George Mason fosters an All Together Different environment for students, faculty, and staff, driven by our core beliefs. Webelieve in inclusivity over exclusivity; we believe in advancing our mission by being willing to take risks, not avoiding them; andwe believe our best work is possible when we apply our diversity oforigin, identity, circumstance, and thought.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability orveteran status, or any characteristic protected by law.

Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available athttp://police.gmu.edu/annual-security-report/

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