Electrical Account Manager - Service

Electrical Account Manager - Service

At Compu Dynamics, we don't just build and service data centers — we power the future of technology.

The Service Account Manager is responsible for managing client relationships, driving service revenue, and ensuring exceptional delivery of mission-critical service projects. This role is ideal for someone who has previously worked in the field as a licensed electrician and is now ready to transition into a client-facing role.

The Service Account Manager uses technical expertise to accurately scope work, support field technicians, and build trusted relationships with clients while identifying opportunities for growth in the electrical, mechanical, HVAC, and data center industries.

Competencies:

• Technical Expertise – Deep understanding of electrical systems and data center operations.
• Client Focus – Builds lasting relationships and provides exceptional customer service.
• Business Acumen – Identifies opportunities for growth and drives profitability.
• Safety & Compliance – Prioritizes safety and follows regulatory standards.
• Communication Skills – Clearly conveys technical and non-technical information.
• Problem Solving & Decision Making – Quickly resolves issues to maintain service quality.

Required

Education and Experience:

• Active Journeyman Electrician License (or higher) in the state of employment.
• 5+ years of hands-on field experience in electrical work, preferably in commercial, industrial, or data center environments.
• Strong understanding of critical power systems, including UPS, switch gear, and generators.
• Proven ability to transition from technical fieldwork to a client-facing or supervisory role.
• Excellent communication and interpersonal skills with the ability to explain technical concepts to non-technical stakeholders.
• Valid driver's license with a clean driving record.

Preferred

Education and Experience:

• Previous experience in a service or account management role within the electrical, mechanical, HVAC, or data center industries.
• Experience working with IT companies, colocation facilities, and end-users who manage and maintain data center infrastructure.
• Knowledge of data center cooling systems and environmental controls.
• Bachelor's degree in a related field or equivalent technical experience.

Travel is required throughout the local service area and occasionally to other regions for client support or training.

Compu Dynamics offers a comprehensive benefits package that supports the health, well-being, and growth of our team members. Full-time employees are eligible for:

• Medical, Dental, and Vision Insurance – effective the first of the month following hire, with plans currently offered through Cigna.
• 401(k) Retirement Plan – automatic enrollment at 3% on your date of hire; company match up to 4% (with a 7% contribution needed to receive the full match), plus profit-sharing opportunities.
• Employer-Paid Life Insurance – coverage equal to 1x your salary.
• Short-Term Disability (STD) – fully paid by Compu Dynamics.
• Voluntary Benefits – including Long-Term Disability, supplemental life insurance (employee, spouse, children), Accident, Critical Illness, and Hospital Indemnity coverage.
• Paid Time Off (PTO) – accrue up to 160 hours (4 weeks) annually, beginning after 60 days of employment.
• Paid Holidays – 7 company-observed holidays plus a floating holiday.
• Birthday Time Off – 8 hours of paid time off during your birthday month.
• Paid Parental Leave – 8 weeks maternity leave and 2 weeks paternity leave, concurrent with FMLA.
• Volunteer Time Off (VTO) – 40 hours annually for community service.
• Boot Reimbursement – up to $150 annually, available from your first day.
• Tool Reimbursement – $250 annually, available after 60 days.
• Tuition Reimbursement – up to $5,000 annually for approved educational programs.

Compu Dynamics provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.