Tech Specialist - Chantilly, VA Security Clearance

Overview

M.C. Dean is a Building Intelligence firm that designs, builds, operates, and maintains cyber‑physical solutions for mission‑critical facilities. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation & controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia.

• Analyze system performance and recommend improvements
• Provide support to the system administration and engineering team using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
• Communicate with customers, manufacturers, vendors and system administrators
• Train system users and other system support personnel
• Analyze and modify preventive maintenance checklists for system changes
• Troubleshoot system performance issues and implement corrective actions
• Organize and prepare detailed documentation of system performance, including service request records and analysis
• Perform desktop hardware and operating system set‑up, imaging software loading, and antivirus updates
• Conduct in depth research and evaluate the research of Technical Specialists to evaluate existing and future systems
• Provide on‑site system support post deployment
• Read and interpret engineering drawings
• Understand SOP and SOW documentation
• Ensure test lab equipment is maintained
• Interface with engineering team to ensure design efficiency
• Interface with internal and external customers demonstrating excellent oral and written communication skills
• Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
• Read blueprints, schematics and statements of work (SOW)
• Coordinate with field personnel and/or engineering team to discuss potential installation issues
• Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
• Conduct research and development on new system manufacturers (i.e., access control, intrusion detection and closed‑circuit television systems)
• Perform research, selection, modification, design, maintenance, and/or development of Technical Security equipment and systems
• Independently and as part of a team, review, analyze, and resolve difficult and complex technical security problems
• Resolve or recommend solutions to overlapping and conflicting security requirements by utilizing knowledge, skills, and abilities, including the ability to interpret various directives, rules, and regulations
• May act as a subject matter expert, requiring formal and independent learning and the ability to translate this expertise into recommendations in specific circumstances
• Communicate orally with customers and groups on technical security related issues
• Write reports to document mission events, research findings, procedures, and other technical security related issues
• Travel CONUS and OCONUS as needed

• Clearance/Citizen Type:
  Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; ACTIVE TS/SCI w/ POLY is REQUIRED
• High School Diploma with 15+ years of experience with installation, troubleshooting and/or testing of electronic security systems
• Associate’s Degree with 13+ years of experience
• Bachelor’s Degree with 10+ years experience
• Master’s Degree with 7+ years experience
• System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions
• Vendor certifications for electronic systems preferred
• Reliable attendance at customer site during work hours required by customer
• Ability to work a flexible schedule that includes occasional nights and weekends

• Competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tuition reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

• Exposure to computer screens for an extended period of time
• Sitting for extended periods of time
• Reach by extending hands or arms in any direction
• Have finger dexterity to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard
• Listen to and understand information and ideas presented through spoken words and sentences
• Communicate information and ideas in speaking so others will understand
• Read and understand information and ideas presented in writing
• Apply general rules to specific problems to produce answers that make sense
• Identify and understand the speech of another person