Nissan Service Advisor

Dealership: L0595 Priority Nissan Chantilly – Your Next Career Move Starts Here!

We are looking for an enthusiastic, customer‑focused Service Advisor to join our growing team at Priority Nissan Chantilly. The role focuses on delivering exceptional customer experiences while supporting the success of the service department.

• Greet customers promptly and provide an exceptional service experience from start to finish.
• Listen to customer concerns and accurately document vehicle issues.
• Recommend maintenance and repair services based on manufacturer guidelines and vehicle inspections.
• Communicate repair progress and timelines with customers.
• Coordinate with technicians to ensure efficient workflow and timely vehicle delivery.
• Build lasting relationships through honesty, transparency, and outstanding customer service.
• Help achieve departmental sales, CSI, and performance goals.

• Previous automotive service advisor experience preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast‑paced environment.
• Sales experience and relationship‑building skills are a plus.
• Computer proficiency and attention to detail.
• Valid driver’s license with a clean driving record.

We offer best‑in‑class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long‑Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information: you must be a high school graduate or equivalent, 18 years or older. We are a drug‑free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.