More jobs:
Technical Support Tech
Job in
Chantilly, Fairfax County, Virginia, 22021, USA
Listed on 2026-02-16
Listing for:
INTELLISWIFT INC
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Overview
Pay rate range - $25/hr. to $30/hr onsite
DescriptionProvides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution.
Responsibilities- Provide support to end users on a variety of issues.
- Identify, research, and resolve technical problems.
- Respond to telephone calls, email and personnel requests for technical support.
- Document, track and monitor the problem to ensure a timely resolution.
- May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.
- Has knowledge of commonly used concepts, practices, and procedures within a particular field.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Works under immediate supervision. Primary job functions do not typically require exercising independent judgment.
- Typically reports to a supervisor or manager.
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