ServiceNow Developer SME

Job Description

We are looking for a SME level Service Now Developer to join our visible technical program driving the Model Based Systems Engineering (MBSE) cloud platform that supports collection, management and analysis of digital engineering information in an architecture that provides seamless digital thread and enables tool interoperability, including data structures suitable for AI applications. This program delivers engineering services for Linux and Windows cloud-based infrastructure as well as sophisticated enterprise computing infrastructure with Service Now at the center (hub and spoke architecture).

Infrastructure includes modern application technology including both out of box and customer solutions with orchestrated workflows with customer tool APIs. This is a fast paced, challenging, and career rewarding experience to recruit and develop top talent and solutions on one of the most complex and high-profile programs within the government customer community.

• Possess a minimum of Active TS/SCI w/ CI Poly (FS Poly also works)
• At a minimum, meet DOD 8570 requirements (Security+ CE Certification)
• Possess Service Now Certifications
• Expertise working with Service Now utilizing Continuous Integration/Continuous Deployment (CI/CD), test automation and / or Dev Sec Ops  on iterative development projects
• Solid administrative/engineering rigor
• Solid ability to verify and validate Service Now and systems integrated with Service Now (end to end and regression)
• Expert troubleshooting and solutioning skills
• Experience with Cloud architecture and system design (prefer AWS, but will consider Azure)
• Strong documentation skills
• Familiar with Agile Methodologies
• Ability to accurately decompose tasks for Jira stories
• Experience and comfortability with Basic Dev Ops Tooling (Foreman, Terraform, Jenkins, Git Lab)
• Experience with automated testing tools (Selenium) and experience developing automated test plans for both security and functional requirements
• Familiarity with customer system security requirements and processes
• Preparation and maintenance of Service Now components
• Experience with Service Now Discovery, Flow Designer, and SAM
• Experience with Dev Sec Ops  testing
• Solid Understanding of Active Directory and LDAP
• Solid understanding of all security related requirements in secure environments
• Experience configuring and instrumenting monitoring and visualization tools (Grafana, Splunk) to work with Service Now

• Experience with Model-Based Systems Engineering (MBSE)
• Experience with Cloud solution optimization
• Experience configuring and instrumenting tools providing end to end visibility, monitoring, and analytics (App Dynamics, Dyna Trace)
• Integration of virtualized applications and application streaming or layering techniques
• Assist with leading and overseeing a total system perspective including technical understanding of relationships, dependencies and requirements of cloud services, infrastructure and security domains
• SharePoint admin experience
• IBM Enterprise Lifcycle Management experience
• Team Work Cloud/Cameo experience
• Tableau experience

We are dedicated to serving the mission-critical needs of the Defense community and understand the unique challenges to ensure security within these organizations. As a trusted partner to the Intelligence community, we provide unparalleled support and cutting-edge solutions to empower the agencies with strategic objectives. When it comes to serving Civilian agencies, we offer a wide array of services designed to address the specific needs of your organization.

Whether it’s streamlining operations or modernizing technology infrastructure, our team is ready to deliver exceptional results.