Technical Support Technician

Job Title: Technical Support Technician
Duration: 6-month contract (potential extension/conversion)
Location: Chantilly, VA (Onsite)
Pay Range: $20 - $25/hr.

• Provides support to end users on a variety of issues. Identifies, researches,and resolves technical problems. Responds to telephone calls, emailandpersonnel requests for technical support.
• Documents, tracksandmonitors the problem to ensure a timely resolution.
• Has knowledge of commonly-used concepts, practices,and procedures within a particular field.
• Relies on instructionsandpre-established guidelines to perform the functions of the job. Works under immediate supervision.
• Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

• 0-3 years of experience in the field or in a related area
• Experience working on
  driver repairs/dry-work/break-fix
• Basic familiarity with
  computer hardware
• Understands
  Clients Leadership Principals
• Lift upto 40lbs

• CompTIA A+ & Network+ Certification
• Datacenterexperience

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.