Systems Administrator III

Job Summary

General Atomics Integrated Intelligence Inc. (GA Intelligence) is looking for an experienced Cleared System Administrator with a Top Secret/SCI clearance to provide on-site support at our Chantilly, Virginia location.

• Install, maintain and repair a variety of personal computers, peripheral devices, servers and networking equipment.
• Install and maintain software applications on various Linux and Windows-based operating systems.
• Provide routine hardware and software support for users.
• Provide user training.
• Perform routine diagnosis on failed equipment and software applications, perform repairs or coordinate repair work with other internal and external teams.
• Maintain reports and logs, including equipment inventory.
• Create and maintain user-facing technical documentation and reference materials on a variety of topics.
• Monitor and respond to user support tickets.
• Coordinate with developers for current and future software needs.
• Coordinate with ISSM.
• Manage user accounts.

• Typically requires a bachelor's degree in information technology or a related discipline and six or more years of progressive professional systems administration experience in an information technology department. May substitute equivalent working experience in the field in lieu of education.
• Demonstrated working knowledge of current personal computer technologies including peripheral devices, workstations, laptops, and servers.
• Demonstrated working knowledge of Linux and Windows operating systems.
• Basic understanding of mail servers, Active Directory, network switches, and related infrastructure. Working knowledge of DHCP, DNS and VLANs.
• Powershell and/or Bash scripting experience.
• Basic understanding of security requirements and controls, including STIGs.
• Security+ Certification, or ability to obtain certification within 30 days.
• Excellent verbal and written communication skills.
• Ability to communicate effectively with internal and external stakeholders with a wide range of technical skills.
• Excellent troubleshooting skills. Ability to diagnose and resolve routine technical issues, and investigate more complex issues as part of a team.
• Ability to work independently or in a team environment.
• Ability to work extended hours occasionally to support off-hours support and maintenance tasks.

• Experience with Configuration Management tools (Puppet, Salt Stack, Ansible).
• Experience with CVE remediation (Nessus).
• Experience with Firewall rules and policies (Fortinet, Palo Alto).
• Experience with Virtualization (LXD, VMware, Hyper‑V, Proxmox).

General Atomics is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, religious creed, ancestry, gender, pregnancy, sex, sexual orientation, transitioning status, gender identity, gender expression, national origin, age, genetic information, military and veteran status, marital status, medical condition, mental disability, physical disability, or any other basis protected by local, state, or federal law.

In accordance with applicable federal law, General Atomics takes affirmative action to employ and advance the employment of qualified protected veterans and individuals with disabilities. We also prohibit compensation discrimination under all applicable laws. U.S. Citizenship is required for certain positions.