ServiceNow Software Development Engineer; Data & Implementation

Job Title:

Service Now Software Development Engineer (Data & Implementation)

Job Category:
Information Technology
Time Type:
Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type:
Regular
Percentage of

Travel Required:

None

The Service Now Software Development Engineer is a core technical resource responsible for the development, data integrity, and implementation of enterprise solutions. This role focuses on engineering robust data pipelines and automation for Security Operations (Sec Ops) and Integrated Risk Management (IRM). Supporting the Lead Engineer and Senior Developers, you will bridge the gap between raw security data and actionable platform intelligence by developing scalable code and managing complex data ingestion.

• IRM & Sec Ops Implementation – Support the technical development and configuration of Risk Management, Policy & Compliance, and Vulnerability Response modules
• Data Integration & Validation – Build and manage data ingestion using Import Sets, Transform Maps, and Data Sources; ensure data integrity through rigorous validation and cleanup logic
• Flow Automation – Design and build production‑ready automation using Flow Designer, incorporating decision logic, loops, and error‑handling frameworks
• Platform Scripting – Develop optimized server‑side and client‑side logic utilizing JavaScript, Glide Record, and Business Rules for Script Includes and Client Scripts
• API Development – Maintain REST APIs (Inbound/Outbound) and Scripted REST APIs to facilitate integration with external security tools
• Continuous Monitoring – Develop Scheduled Jobs and background processes to support automated evidence collection and Continuous Authorization and Monitoring (CAM)
• Technical Problem Solving – Act as a self‑starter in debugging platform issues and optimizing legacy workflows into modern platform features

• Active TS/SCI Clearance with Polygraph
• 4+ years of software development experience, including at least 3 years of hands‑on Service Now development building production flows, tables, and integrations
• Bachelor’s Degree or advanced degree in a related technical field
• Practical experience mapping external tool data into the Service Now ecosystem
• Excellent oral and written communication skills
• Basic understanding of a scripting language (Java is preferred)
• Security+ (or equivalent IAT Level II) – required or obtainable within one month of start

• Service Now Certified System Administrator
• Proficiency in JavaScript, Glide Scripting, JSON/XML parsing, and Service Now Data Sources
• Experience with Integration Hub or Event Management
• Familiarity with the NIST Risk Management Framework (RMF)
• Experience with the Automated Test Framework (ATF) to validate development work
• Knowledge of at least one operating system (Linux, Unix, or Windows)

A culture of integrity – CACI places character and innovation at the center of everything we do, and our team is dedicated to our customers’ missions to ensure national safety.

An environment of trust – CACI values the unique contributions of every employee, offers flexible time off and robust learning resources to help you achieve your goals.

A focus on continuous growth – Together, we advance critical national missions, build on a strong business track record, and provide opportunities for career development.

$86,600 – $181,800

ACA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.