Systems Integrator Front Office

Responsibilities

The customer is a high-level learning institution where skills-specific tradecraft training divisions combine with new programs to leverage private sector opportunities, support corporate career development, and enhance digital acumen throughout the customer organization. The principal role of the Systems Integrator (SI) is to provide integration management support across multiple projects simultaneously to ensure efficient and timely cross-project coordination of plans, facilities, technical resources, project schedules, status reporting, briefings, and related issues.

• Manage day-to-day office operations and improve office workflow.
• Participate in meetings with organization principals to coordinate activities, including scheduling meetings and updating calendars as needed.
• Demonstrate proactive engagement and experience multitasking in a fast-paced and demanding technical environment.
• Respond directly to inquiries when appropriate or take action to facilitate resolution of a range of inquiries and concerns related to the supported mission.
• Vet and refer visitors, callers, emails, and other correspondence to the appropriate internal, IC, or external contact rather than the principal, when feasible.
• Provide oversight of activities by monitoring progress to ensure organization principals are aware of all task statuses.
• Demonstrate strong oral and written communication and interpersonal skills, with strong attention to detail.
• Provide innovative technology solutions by evaluating a broad range of technologies to determine feasibility for incorporation into existing training curricula.
• Provide information or respond accurately to routine to moderately complex questions and technical or administrative issues and requests in a clear, concise, credible, courteous, and professional manner.

• Must possess and be able to maintain a TS/SCI clearance with Polygraph.
• A degree (or equivalent experience) in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline.
• BS 10-12, MS 8-10, PhD 5-7.
• Ability to fully coordinate master project schedules.
• Ability to coordinate information flow between programs and organizational managers.
• Ability to establish functional and technical specifications and standards, solve hardware and software interface problems, define input/output parameters, and ensure integration of the entire system or subsystem.
• Ability to provide a total systems perspective, including a technical understanding of relationships, dependencies, and requirements of hardware and software components.
• Excellent communication and writing skills to compose correspondence on behalf of senior executives.
• Strong organizational and time management skills.
• Experience coordinating, drafting, and providing responses to action items.
• Ability to synthesize information from various resources.
• Motivated self-starter who excels in a dynamic environment.
• Demonstrated ability to multitask and work independently; proven self-starter.
• A working knowledge of and experience with the following tools, in order of importance to the position:
  Excel, MS Project, MS Outlook, MS Office, SharePoint, and PowerPoint.
• A bachelor’s degree (or equivalent years of experience) in liberal arts studies, communications, or other associated disciplines.

• Ability to test and evaluate hardware and software to determine efficiency, reliability, and compatibility with existing systems.
• Ability to identify measures or indicators of system performance and determine actions needed to improve or correct performance related to system goals.
• Ability to work in a dynamic and challenging environment.
• Ability to coordinate with engineers, systems analysts, programmers, technicians, scientists, and senior-level managers in the design, testing, and evaluation of systems.
• Core office hours are from 0900 to 1500.
• Travel will be limited to the Washington Metro Area (WMA).

We are an equal opportunity employer and federal government contractor. We do not discriminate against any employee or applicant for employment as protected by law.