Data Center Operations Engineer II

What You’ll Do

• Deploy (rack and cable) new server and infrastructure hardware across data center locations.
• Perform hardware break/fix activities including replacement of drives, RAM, CPUs, power supplies, and other server components.
• Troubleshoot and support existing infrastructure to ensure production environments remain stable and operational.
• Maintain accurate asset inventory and lifecycle tracking records.
• Support vendor RMA processes and coordinate hardware returns and replacements.
• Assist in documenting and refining operational processes and procedures.
• Coordinate with Procurement to track hardware orders and deliveries.
• Support structured cabling activities to ensure installations meet defined standards.
• Execute approved change activities in live production environments in accordance with change management procedures.
• Provide on-site support to Systems and Network Engineering teams during deployments and maintenance windows.

• 2+ years of experience working in a production data center environment.
• Hands‑on experience deploying and supporting server hardware.
• Experience replacing hardware components such as drives, RAM, CPUs, motherboards, and power supplies.
• Familiarity with asset management tracking and reporting.
• Understanding of vendor RMA processes.
• Strong understanding of data center operational best practices.
• Working knowledge of change management principles in online production environments.
• Highly organized with the ability to manage multiple tasks simultaneously.
• Strong interpersonal and communication skills with the ability to work collaboratively.
• Comfortable working in hands‑on environments, including lifting and racking equipment up to 50 lbs unassisted.
• Valid driver’s license required.
• Up to 30% travel required.

Location:

Ashburn, Virginia

Eligible for SIE’s top‑tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and employee discounts for Sony products. May also be eligible for a bonus package.

Estimated base pay range: $117,500 — $176,300 USD

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees.

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Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.