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Strategic Service Manager - ITIL & Workflow Automation
Job in
Chantilly, Fairfax County, Virginia, 22021, USA
Listed on 2026-05-30
Listing for:
Broughton Group
Full Time
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
IT Support, Systems Analyst, IT Project Manager, IT Consultant
Job Description & How to Apply Below
Broughton Group is seeking a Service Manager in Chantilly, Virginia, to support the Defense and National Security Sector. The position focuses on documenting technical processes and managing the Service Now service catalog. Candidates must have at least 5 years of relevant experience and a TS/SCI CI clearance.
Key responsibilities include collaborating with engineers, managing service delivery requirements, and conducting quality reviews of documents and workflows. Strong technical documentation skills and familiarity with ITIL are essential.
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