Tech Specialist - Chantilly, VA

Overview

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

We are seeking a Tech Specialist 5 to join our Security and Electronic Systems (SES) business unit. As part of the (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, IT systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

• Analyze system performance and recommend improvements
• Provide support to the system administration and engineering team using advanced knowledge of networking principles and system administration skills to troubleshoot systems and operating systems
• Communicate with customers, manufacturers, vendors and system administrators
• Train system users and other system support personnel
• Analyze and modify preventive maintenance checklists for system changes
• Troubleshoot system performance issues and implement corrective actions
• Organize and prepare detailed documentation of system performance, including service request records and analysis
• Perform desktop hardware and operating system setup, imaging software loading, and antivirus updates
• Conduct in-depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
• Provide on-site system support post deployment; read and interpret engineering drawings
• Understand SOP and SOW documentation
• Ensure test lab equipment is maintained; interface with engineering team to ensure design efficiency
• Interface with internal and external customers demonstrating excellent oral and written communication skills
• Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
• Read blueprints, schematics and statements of work (SOW)
• Coordinate with field personnel and/or engineering team to discuss any potential installation issues
• Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
• Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems)
• Perform research, selection, modification, design, maintenance, and/or the development of Technical Security equipment and systems
• Independently and as part of a team, review, analyze, and resolve difficult and complex technical security problems
• Resolve or recommend solutions to overlapping and conflicting security requirements by utilizing knowledge, skills, and abilities, including the ability to interpret various directives, rules, and regulations
• May act as a subject matter expert, requiring formal and independent learning and the ability to translate this expertise into recommendations in specific circumstances
• Communicate orally with customers and groups on technical security related issues
• Write reports to document mission events, research findings, procedures, and other technical security related issues

Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information;
ACTIVE TS/SCI w/ POLY is REQUIRED

Position / Candidate Requirements

• High School Diploma with 15+ years of experience with installation, troubleshooting and/or testing of electronic security systems or
• Associates with 13+ years of experience or
• Bachelor's Degree with 10+ years experience or
• Master's Degree with…