Enterprise IT Systems/Unified Communications; UC Engineer - TS/SCI Polygraph
Job in
Chantilly, Fairfax County, Virginia, 22021, USA
Listed on 2026-06-29
Listing for:
General Dynamics Information Technology
Full Time
position Listed on 2026-06-29
Job specializations:
-
IT/Tech
Systems Engineer, IT Specialist, IT Support, Systems Administrator
Job Description & How to Apply Below
Seeking an experienced engineer to provide enterprise IT systems support and Unified Communications (UC)/video engineering across multiple secure, geographically dispersed environments. Role includes Tier II support, UC/video design and deployment, lifecycle engineering, system hardening, and supervision of IT staff using ITIL best practices.
Key Responsibilities:- Provide Tier II support for Windows, Linux, Active Directory, DNS/DHCP/DFS, and enterprise applications
- Troubleshoot system, application, and performance issues; deliver remote desktop support
- Support Cisco-based video/UC infrastructure and Microsoft Teams environments
- Troubleshoot video endpoints; support call scheduling and in-room sessions
- Develop operation documentation, SOPs, and Knowledge Base articles
- Apply DISA STIG/SCAP security hardening
- Coordinate with external agencies and internal teams to ensure seamless UC/video services
- Bachelor’s degree or equivalent experience
- 10+ years of IT experience
- Active TS/SCI with Polygraph
- Security+ (IAT Level II)
- Experience with Windows, Linux, AD, enterprise troubleshooting, and ITIL processes
- Experience with Cisco UC Manager/Meeting Server, Vbrick, Jabber, and video endpoints
Skills:
- Cisco TMS and Expressways
- Microsoft 365/Teams
- PBX support
- AWS experience
- SCCM, Power Shell, VMware/Citrix
- Exchange and networking fundamentals
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