Customer Service Support Specialist - TS/SCI Polygraph
Job in
Chantilly, Fairfax County, Virginia, 22022, USA
Listed on 2026-07-05
Listing for:
General Dynamics
Full Time, Part Time, Seasonal/Temporary, Apprenticeship/Internship
position Listed on 2026-07-05
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator, Technical Support, IT Support
Job Description & How to Apply Below
Responsibilities for this Position
Location:
USA VA Chantilly
Full Part/Time:
Full time
Job Req: RQ223325
Type of
Requisition :
Regular
Clearance Level Must Currently Possess:
Top Secret SCI + Polygraph
Clearance Level Must Be Able to Obtain:
None
Public Trust/Other
Required:
None
Job Family:
IT Infrastructure and Operations
Job Qualifications:
Skills:
Hardware, Microsoft Office, Microsoft Outlook
Certifications:
None
Experience:
3 + years of related experience
US Citizenship
Required:
Yes
Job Description:
Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on a Customer Service Support Specialist joining our team. We are looking for an administrator to support student training/instructors. The work hours for this position are 7:30am - 4:00pm.
WHAT YOU'LL NEED TO SUCCEED:
* Education:
Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
* Required Experience:
3+ years of related
* Required
Skills & Experience:
* Demonstrated experience working while under pressure, and being able to react, to quickly changing requirements.
* Demonstrated experience handling multiple tasks simultaneously with minimal supervision.
* Demonstrated experience to effectively communicate both verbally and in writing, to develop a rapport with partners at all levels.
* Demonstrated experience working with Windows-based PCs and common peripherals.
* Demonstrated experience working with standard desktop hardware and standard application suites to include Microsoft Office, Outlook, and Skype.
* Demonstrated experience working with specialized corporate and business applications.
* Demonstrated experience working with information security technologies and security guidelines.
* Demonstrated experience to solicit and define complex user requirements, resolve complex problems, and provide consultations with partners and technical personnel effectively.
* Demonstrated experience to disconnect, relocate, and reconnect laptops and IT equipment.
* Demonstrated experience to easily integrate and share knowledge and information with members of the team.
* Demonstrated experience to acquire and apply advanced technical and leadership skills.
* Desired Skills and Demonstrated
Experience:
* Demonstrated experience as an Administrator.
* Demonstrated experience being a security custodian to include understanding the duties and responsibilities.
* Demonstrated transferring data.
* Demonstrated experience supporting iPad technology.
* Demonstrated experience with exceptional interpersonal and customer service skills.
* Security Clearance Level: TS/SCI with Polygraph
* Location:
Dulles, VA
- On Customer Site
* Work Schedule:
M-F, 7:30am - 4:00pm.
* U.S. Citizenship Required
GDIT IS YOUR PLACE:
* 401K with company match
* Comprehensive health and wellness packages
* Internal mobility team dedicated to helping you own your career
* Professional growth opportunities including paid education and certifications
* Cutting-edge technology you can learn from
* Rest and recharge with paid vacation and holidays
#WeAreGDIT
#JET
#GDITEnhanced
2026
#
The likely salary range for this position is $70,658 - $92,403. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly
Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Onsite
Work Location:
USA VA Chantilly
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and…
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